
Russ Darrow Kia of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,446 reviews

I was so nervous about going to a place where I didn’t know someone because of how pushy people can be just to get a sale. When my sister told me about her experience I just had to go. Still a little nerv know someone because of how pushy people can be just to get a sale. When my sister told me about her experience I just had to go. Still a little nervous but when I met Freddie and his team all those nerves went away. They were so much fun and helped me get what I really wanted and needed. They worked with me on price and found something that I loved even more! I’ve never driven a Kia until now and I don’t have anything bad to say. Thank you Freddie, Brandon and keagen for all your help and making this experience fun and enjoyable! More

My car had just been totaled so I was in the market for a new one. I stopped by Russ Darrow Kia in Waukesha and met Jon Schenk. Jon was awesome in taking care of my car needs. I bought a new Kia Forte. Jon’s new one. I stopped by Russ Darrow Kia in Waukesha and met Jon Schenk. Jon was awesome in taking care of my car needs. I bought a new Kia Forte. Jon’s help did not end with the purchase. He has been making sure that I am comfortable in and with the vehicle. I really appreciate the care and attention. More

My experience here was amazing. Not once did I feel pressured into buying. They helped me get the payments I wanted and gave me enough for my car. I told my family and they are now buying here too. pressured into buying. They helped me get the payments I wanted and gave me enough for my car. I told my family and they are now buying here too. More
I bought a 2020 optima from Jordan Bell at Russ Dartow kia in waukesha. She was really knowledgeable about all the questions I had about the vehicle. If she did not know the ancer to the question she woul kia in waukesha. She was really knowledgeable about all the questions I had about the vehicle. If she did not know the ancer to the question she would find out right a way for me. While whating for the finance department she stayed with me the whole time and was willing to talk and have some really good conversations while I waited on the finance department. I would recommend her to anyone. So if your looking for a car talk to Jordan at Russ Darrow. The rest of the sales team was very helpful and polite. More
Stopped in for an oil change on 2/5 at 10am and my customer service was excellent! (Jacob I believe his name was.) Will definitely be going back for another oil change at that location. customer service was excellent! (Jacob I believe his name was.) Will definitely be going back for another oil change at that location. More
Great experience! We will definitely come back for our next vehicle. Looking forward to driving our new car. We will recommend the dealership to our family and friends. next vehicle. Looking forward to driving our new car. We will recommend the dealership to our family and friends. More
Dennis Cardinal was absolutely amazing and made the car buying experience easier! The finance staff explained things in a way that were easier to understand and made the whole experience worth it! buying experience easier! The finance staff explained things in a way that were easier to understand and made the whole experience worth it! More

Good over all experience very personable people. However, were a little pushy at times but what can you expect from a place driven by sales. That is similar to most dealerships. But over all good experience. were a little pushy at times but what can you expect from a place driven by sales. That is similar to most dealerships. But over all good experience. I would give it 8 maple syrups out of 10. More
This is our 5 th Kia purchase from Russ Darrow. The service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our pu service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our purchase! More