Russ Darrow Kia of Waukesha - Service Center

Recall work I brought my vehicle in for a recall. I was told it would take approximately one and a half hours. The car was done in 45 minutes. I'm very happy with I brought my vehicle in for a recall. I was told it would take approximately one and a half hours. The car was done in 45 minutes. I'm very happy with this dealership More

Awesome service department Marvin and John were absolutely fabulous!! Kept me informed and the work was done in a timely manner! Would definitely recommend Russ Darrow-Waukesh Marvin and John were absolutely fabulous!! Kept me informed and the work was done in a timely manner! Would definitely recommend Russ Darrow-Waukesha for service as well as sales. Used cars-see Ken teramura More

Great, timely service! Oil change was great and faster than expected. Appreciated the free car wash. Explained all the charges to me before I paid and gave me an estimate be Oil change was great and faster than expected. Appreciated the free car wash. Explained all the charges to me before I paid and gave me an estimate before service was performed More

We are always very satisfied when we go to Russ Darrow Kia f We really like all the service writers & Jacob the service manager. They all go above & beyond there call of duty for us. I have never had any negativ We really like all the service writers & Jacob the service manager. They all go above & beyond there call of duty for us. I have never had any negative things to say about this service department. More

60000 mile service This was my first visit to this dealership so they setup my profile/account and explained their services, etc. They told me that the 60000 mile servi This was my first visit to this dealership so they setup my profile/account and explained their services, etc. They told me that the 60000 mile service took 3 to 4 hours and arranged a shuttle ride home and picked me up at my house when my car was ready. I was able to work at home rather than just sit around at the dealership waiting. This was very much appreciated! More

Waukesha Kia Service is Great!! They always take such good care of me and my car! Would tell anyone to use their service! Desmond is always kind! Will always use this service departm They always take such good care of me and my car! Would tell anyone to use their service! Desmond is always kind! Will always use this service department. More

Service review I brought my car in today for a vacuum window washing and outside wash with a coupon I received when I bought this car. Today was the 2nd day I've don I brought my car in today for a vacuum window washing and outside wash with a coupon I received when I bought this car. Today was the 2nd day I've done this Because the 1st time I brought my car in to have this done about a month ago it was unsatisfact'ry. Now to day I still feel as though they rush through the job and did not do A thorough job More

Overall good service, took longer than estimated After my car was parked for me to pick up I waited 20min for the agent to bring the report for closing. I dropped the car off at 7 30 for an oil chang After my car was parked for me to pick up I waited 20min for the agent to bring the report for closing. I dropped the car off at 7 30 for an oil change, inspection and was got the car back at 9 05 after told it would take 45min to 1 hour The service is great communication needs work. More

A good thorough car check If they find something they will tell you, if not will you know. I get free oil changes. They are really friendly and no pressure. If they find something they will tell you, if not will you know. I get free oil changes. They are really friendly and no pressure. More

Quick and easy I didnt have an appt. They took me right away. I think i was done in less than 45 mins. I read a book while i waited. I didnt have an appt. They took me right away. I think i was done in less than 45 mins. I read a book while i waited. More