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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,444 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,444 reviews
March 31, 2025
Jzaban the salesman really listened to me and helped me to find the perfect car! to find the perfect car! More
by NOKTREEFROGS
Verified Customer
March 30, 2025
I appreciated Scott's reliability as a sales person to help.me find a vehicle that met my needs and price range. It was wonderful working with him! help.me find a vehicle that met my needs and price range. It was wonderful working with him! More
by ABARKELAR
March 29, 2025
Everyone at this dealership was professional, kind & easy to deal with. They were all helpful and accommodating to our needs. to deal with. They were all helpful and accommodating to our needs. More
by BRUCE.JACOBSEN
March 27, 2025
Valencia was great to work with! She was very patient with us as we made our decision and worked very hard to get us within our budget! She was very patient with us as we made our decision and worked very hard to get us within our budget! More
by Kristin I.
March 27, 2025
Very helpful. Attending to all our needs quickly and efficiently. Connor is a great guy to work with. Attending to all our needs quickly and efficiently. Connor is a great guy to work with. More
by MICKKLE
March 27, 2025
I was very upset with the lack of communication on when Kia would decide if they were going to repair my engine or not. They did not offer me a rental car for the week they had my car. I spent $50 a day Kia would decide if they were going to repair my engine or not. They did not offer me a rental car for the week they had my car. I spent $50 a day on a rental. I had to push the manager. To get answers. Absolutely xxxx poor service from KIA corporate. More
by GREGGL69
March 27, 2025
I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More
by ALMAPAYNE4966
Employees Worked With
Other Employees :
Matt, General Manager I rate him a 0 zero , STEVEN A GARNER
March 26, 2025
My repair was delayed due to warranty and parts delivery so my rental vehicle which was an incredible Telluride, was with me longer than anticipated, much longer, but the Service Manager made it right with so my rental vehicle which was an incredible Telluride, was with me longer than anticipated, much longer, but the Service Manager made it right with a very reasonable charge and my vehicle is running great More
by JBURNETT1973
Employees Worked With
March 25, 2025
Michael and Valencia were very good. Professional and knowledgeable. Manager, Matt, was also very helpful and kind. Everything else was average. It was obvious the dealership was busy & Professional and knowledgeable. Manager, Matt, was also very helpful and kind. Everything else was average. It was obvious the dealership was busy & we just felt kind of like a number at the end of the day. Was just an average experience. More
by MELISSA.VALENSTEIN
March 25, 2025
Great, fast, very polite service representative and keeping me informed all the time, answering all my questions with professionalism answers keeping me informed all the time, answering all my questions with professionalism answers More
by JIMLEYER1
