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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,430 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,430 reviews
October 23, 2022
Great customer service overall, and Tiara James was fantastic! I received a response to an internet inquiry within minutes, and was able to work through the buying process quickly and efficiently! Tiar fantastic! I received a response to an internet inquiry within minutes, and was able to work through the buying process quickly and efficiently! Tiara worked to get me the best price, and even came in on her day off when I picked up the vehicle. Very impressed with the entire experience!! More
by Scott T
October 13, 2022
It was a wonderful experience for us. Tiara did an amazing job with helping us. We were comfortable right away with her. She made our car buying experience easy. Also all the staff that h Tiara did an amazing job with helping us. We were comfortable right away with her. She made our car buying experience easy. Also all the staff that helped us in this purchase were just as pleasant and amazing as Tiara. We look forward to building an amazing relationship with this dealership. More
by baox.ahpc
October 09, 2022
I enjoyed working with Valencia, she dealt with my indecisiveness with a smile. Thanks Valencia! indecisiveness with a smile. Thanks Valencia! More
by Vickya.gaines
October 07, 2022
Outstanding service! Mike was a very detailed and knowledgeable sales person. The staff truly cares and their teamwork is very evident. Mike was a very detailed and knowledgeable sales person. The staff truly cares and their teamwork is very evident. More
by mmoore4646
October 06, 2022
At 1st was little upset because cars that were suppose to be there were not there we drove 2 hrs.but then brianna made us comfortable. She was great at her job caring and followed through on every thing s to be there were not there we drove 2 hrs.but then brianna made us comfortable. She was great at her job caring and followed through on every thing she said .and clarified things to us.this was are 1st new vehicle the new car manager and finance were also great overall it was a great experience .hope there as good on taking care of any problems with vehicle .if we have . More
by oouchie12345
Employees Worked With
Other Employees :
STEVEN A GARNER, Carmen Arteaga
October 05, 2022
The whole process was easy and the whole staff was very friendly. They were able to get us a good deal on our new car. friendly. They were able to get us a good deal on our new car. More
by jlunam92
October 03, 2022
I want to thank you all for making my Kia Seltos purchase one of the most positive large purchases of my life. Sounds a little dramatic, but it is sincere. Sazare, Steve and James your professional, auth one of the most positive large purchases of my life. Sounds a little dramatic, but it is sincere. Sazare, Steve and James your professional, authentic and warm demeanor provided an efficient and seamless process for me. I had a great time from start to finish. I’m thrilled with my Seltos. It is an awesome vehicle and a great value. Great marketing is important, but what their clients say means so much more. I recommend this dealership to everyone. Get ready for a fun ride. More
by kimberly21
October 01, 2022
I highly recommend coming here for a car purchase! Yesterday I had the opportunity to work with miss Tiara and she was phenomenal. She worked with me and got me into a car quickly right before closing Yesterday I had the opportunity to work with miss Tiara and she was phenomenal. She worked with me and got me into a car quickly right before closing time. She is super nice and professional and she gave me a lot of knowledge car related. 10/10 recommend!! More
by devionnstevenson
Employees Worked With
Tiara James
September 30, 2022
Russ Darrow Kia was one of the easiest dealerships I have ever worked with. Tiara James was amazing and she was an enormous factor in purchasing our car. From the moment we walked in we felt a warm welcome a ever worked with. Tiara James was amazing and she was an enormous factor in purchasing our car. From the moment we walked in we felt a warm welcome and a great sense of confidence in Tiara. No doubt the best person I have worked with in my 15+ years of buying through dealers. More
by Andres
Employees Worked With
STEVEN A GARNER, Tiara James
