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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.4
915 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 915 reviews

May 05, 2025

Overall service was excellent. The place was clean, and the service was excellent. However, the coffeemaker should be upgraded. Kirsten did a great job, and you didn’t mind my dog More

by scontreras0531
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Jones
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May 05, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

May 02, 2025

Very helpful! Made you feel that they wanted to do their best. I will come back. More

by stelter6604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

I had a pleasure with working with all three gentlemen great customer service made sure I left with my dream car More

by RE-YANG5590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

The staff are super friendly but there was quite a few fees that were not advertised as heavily online. As someone who came looking for a specific car, include those extra prices somewhere obvious so buye More

by GRACEIZZY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Russ Darrow Metro Mazda responded

Grace, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

Adrian was fantastic! !!!! He made us feel at ease. Also, we were surprised that we were able to have our new vehicle the same day. More

by ARTOID
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hryniewicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Russ Darrow Metro Mazda responded

Here at Russ Darrow Metro Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jalen Moore jalen.moore@russdarrow.com

April 30, 2025

They were quick to get me in for an appointment, very friendly, professional, and kept me informed about the oil change process. I'll definitely be back again. More

by rapantr
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mazaba
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Apr 30, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 29, 2025

Well organized and prompt with my questions and completing the service work required. It was comfortable experience and I will be back for more service. More

by snakerichard5
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONTARIO PALMER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 28, 2025

I needed to buy a car that day, he listened to what was important to me and quickly took me to the car of my dreams and made it happen! More

by Sandybee92
Recommend Dealer
Yes
Employees Worked With
Chris Smeilis
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Apr 28, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

April 27, 2025

Very Professional, fast at Services, and knows how to communicate with customers. I would recommend this place to anyone. More

by Lee_rob89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 27, 2025

Our salesperson, Robyn, was very helpful and personable. She made our experience a good one. Not impressed with the detailing of the vehicle; still sap on the paint. More

by RSJ.BLAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that Robyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

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