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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,069 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,069 reviews

September 30, 2025

Tim is one of the better salesmen I have met. I had been looking for a second vehicle for several months. He listened, found a vehicle within my price range, pointed out the features, and used th More

by JRSCHULTZ2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Russ Darrow Metro Mazda responded

Here at Russ Darrow Metro Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jalen Moore jalen.moore@russdarrow.com

September 28, 2025

Sales person was very kind, made a great impression. Great service, definitely would recommend to others. More

by MDMPTRANSPORTATIONINC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

September 28, 2025

I receive excellent service from Darrow Mazda. I just bought my third Mazda from them. More

by SCHECK5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zoesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

September 28, 2025

Bruce is very helpful and knowledgeable. The whole encounter was very positive and easy to do. More

by lynderig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 27, 2025

Bruce was an awesome guy and did a great job handling my issue, management of this franchise however is a joke. Wouldnt reccomend buying anything used from here. More

by DEVLINBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pues
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2025

Great service, prices, people and all! Was very welcoming and considerate of my options I had to work with and got them met! More

by RYANZIMA22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmedin Smajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

September 25, 2025

They were great to work with. Everything was handled in a professional manner which made the experience much better. More

by TALEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janea Anthony
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pues
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Russ Darrow Metro Mazda responded

Talen, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Janea, Justin, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

September 22, 2025

Had a great experience with Janea and Justin buying a new Mazda 3, would recommend them! More

by Mmmaus95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

September 21, 2025

I love this dealership it's the best I've seen in my life people are great snacks great beverage great cleanest great and most of all service department great 10 out of 10 Bruce is the greatest I've been dea More

by Lavetia Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

September 21, 2025

I love this dealership it's the best I've seen in my life people are great snacks great beverage great cleanest great and most of all service department great 10 out of 10 Bruce is the greatest I've been dea More

by Lavetia Jones
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

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