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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.3
1,290 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
Contact Dealership

11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,290 reviews

August 09, 2026

Took my car in for an oil change check in was easy, they ask me if I wanted a car wash that I agreed to,took about thirty minutes total More

by tjkluck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

Russ Darrow Metro Mazda responded

Knowing the check-in process was simple and that the oil change and wash wrapped up in about thirty minutes is rewarding. Victor and our service team are pleased we could complete your Mazda CX-50’s oil change and car wash so efficiently. Jalen Moore jalen.moore@russdarrow.com

August 09, 2026

Jammal was great! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! More

by JENNIPHUR26
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMMAL DEPASS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
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Aug 10, 2026 -

Russ Darrow Metro Mazda responded

Jenni, Thanks for sharing about your experience with Russ Darrow Metro Mazda. Jammal and our team appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 09, 2026

My go to dealership every time. Good service friendly staff clean environment. Service was fast and easy. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 09, 2026 -

Russ Darrow Metro Mazda responded

Knowing you consider us your go to dealership and find our service fast and easy is truly rewarding. We look forward to serving you and your Mazda CX-5 again. Jalen Moore jalen.moore@russdarrow.com

August 08, 2026

I was in and out in less than 30 minutes that was with a car wash More

by tjkluck1
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Perez-Gonzales
Print
Aug 08, 2026 -

Russ Darrow Metro Mazda responded

We’re glad the service on your Mazda CX-50, including the car wash, was wrapped up in under 30 minutes. Knowing you were back on the road so quickly means a lot to our service team. Jalen Moore jalen.moore@russdarrow.com

August 02, 2026

I am seriously disappointed in the service. I have had my car in so many times for the same problem. The car wreaks of antifreeze and was never cleaned. I’ve never received an email , call , no More

by Positiveaffirmationpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Bode
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Moore
Print
Aug 06, 2026 -

Russ Darrow Metro Mazda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. Jalen Moore jalen.moore@russdarrow.com

July 31, 2026

The best dealership ever the guys at Russ Darrow Metro Mazda will get you together…. Great Customer service !!!! More

by kendragee79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 31, 2026 -

Russ Darrow Metro Mazda responded

It’s fantastic to hear our service team provided attentive care for your Mazda CX-30. Thank you for sharing your experience. We look forward to supporting you again. Jalen Moore jalen.moore@russdarrow.com

July 25, 2026

I was able to get a car and not feel pushed to buy anything. It was on my terms and we worked together to get the best deal possible for me and I will always go to Landen moving forward. More

by Devin Ocasio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDEN PETERSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
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Jul 25, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted your experience buying the new Mazda CX-5 felt comfortable and tailored to your needs. Landen is glad to have worked with you to find the best fit. We look forward to assisting you again in the future. Jalen Moore jalen.moore@russdarrow.com

July 23, 2026

Very professional and friendly! Kept me informed. Pleasant experience that went quick. Loved his 'little Jesus' More

by ROCHELLE.BEHLING
Recommend Dealer
Yes
Employees Worked With
Don't remember his name in service
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Jul 23, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your experience. We’re delighted you felt well supported throughout your Mazda CX-50 service and that everything moved along smoothly. We appreciate that you enjoyed the extra personal touch and look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 21, 2026

Victor was very professional, efficient and had exceptional communication skills. Would definitely recommend him again! More

by deammc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 21, 2026 -

Russ Darrow Metro Mazda responded

Thank you for sharing your 5-star experience with Victor. We’re glad his efficiency and communication made your Mazda CX-30 service smooth. We appreciate your recommendation. Jalen Moore jalen.moore@russdarrow.com

July 18, 2026

Great customer service. Service performed in a reasonable timeframe. Quick and efficient scheduling process, no complaints. More

by Boldendarnell
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Carrick
Print
Jul 18, 2026 -

Russ Darrow Metro Mazda responded

Bruce and our team are pleased to hear that scheduling and service for your Mazda CX-9 were fast and efficient. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

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