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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
704 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 704 reviews

February 17, 2026

Not bad! Good communication most days! Lots of back and fourth with the warranty company however overall it all worked out! More

by RODCHELLALLEN
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Oliveira
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February 15, 2026

Clean, simple and clear. They had great communication and great service. Also had a nice break room. More

by LOVEJ25
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabeel Liaquat
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Feb 16, 2026 -

Russ Darrow Mitsubishi responded

Thank you for sharing your thoughts on our service for your Chevrolet Malibu. We’re glad the communication was helpful and that the break room provided a comfortable space. We look forward to welcoming you back. Rob Karas rob.karas@russdarrow.com

February 13, 2026

They answered my questions and did my service in promptly. I was in and out quickly More

by JOELSIEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear our team could answer your questions and complete your Mitsubishi service promptly. We appreciate you sharing your experience and look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

February 12, 2026

Very good! Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end More

by DIKUO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziggy Filipovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
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Feb 12, 2026 -

DIKUO responded

Josh Was very helpful, patient and understanding. He explained all options very well and answered all questions. Josh was very accomadating throughout the entire process of the sale. Beginning to end, when I drove away!!!

Feb 13, 2026 -

Russ Darrow Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mitsubishi! Rob Karas rob.karas@russdarrow.com

February 04, 2026

Rob made this deal happen. His explanation of the process and pricing was amazing, Josh went above and beyond to ensure that I'm happy with the vehicle, despite that vehicle ha More

by DINC4832
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
Report | Print
Feb 04, 2026 -

Russ Darrow Mitsubishi responded

Thank you for choosing the new Mitsubishi Outlander and for sharing your experience. We’re pleased our team provided clear explanations of the process and pricing, and took extra care to have your Outlander cleaned before you left. We appreciate your trust and look forward to assisting you again.

February 04, 2026

I’m so happy for ur service, he helps me with my car. I have to go back again. More

by irenerfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear that Joakim and our team took good care of your Mitsubishi Outlander Sport. We look forward to assisting you again soon.

February 03, 2026

Nabeel Liaquat was amazing, his help was above and beyond. And they work fast Excellent More

by LEORENDAGOMEZ
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabeel Liaquat
Report | Print
Feb 03, 2026 -

Russ Darrow Mitsubishi responded

We’re thrilled Nabeel delivered above-and-beyond assistance during your Mitsubishi Mirage service. Thank you for recognizing our quick turnaround; we look forward to supporting you again.

February 02, 2026

Perfect from start to finish. All questions answered and entire staff was very friendly. Thanks More

by Dan
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
Report | Print
Feb 03, 2026 -

Russ Darrow Mitsubishi responded

Thank you for choosing the Mitsubishi Outlander and highlighting our friendly team. We’re glad we could answer your questions and make the process smooth. We look forward to helping you again.

February 01, 2026

Classic bait and switch. The actual sticker price was much lower than the final cost. Check paper work before leaving the lot. Complained after taking paper work home. Tanne More

by henthorne.lori2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ziggy, Tanner Bird
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Feb 05, 2026 -

Russ Darrow Mitsubishi responded

Lori, thank you for bringing this to our attention. We want to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Karas rob.karas@russdarrow.com

January 31, 2026

Pleasant customer service. Was given a time to wait, service was done in that timeline. Being able to schedule service online is very convenient. More

by Yodial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2026 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Karas rob.karas@russdarrow.com

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