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Russ Darrow Mitsubishi

Waukesha, WI

4.5
627 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 627 reviews

August 31, 2025

Was faster and much easier process . They got me in something nice and affordable price More

by Tweapon21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Prompt. Courteous. Clean. Friendly. Timely. Attentive. A pleasure to work with. Four words short. Not anymore! More

by ERICKOESTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

August 25, 2025

The customer representative was excellent and the people working there. I would totally recommend it. More

by rquint4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Gouthro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darion Mcmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Buckmaster
Aug 25, 2025 -

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Darion Mcmiller darion.mcmiller@russdarrow.com

August 24, 2025

They were very Courteous and fast fast fast fast fast fast fast fast fast fast More

by GREGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

August 21, 2025

Only 1 key fob and we didn't learn this until we were ready to walk out the door. I was quite upset about this because a new key fob will run upwards of $300. For a 2024 car, I expected 2 key fobs, or, t More

by trishjensen.25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Russ Darrow Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Darion Mcmiller darion.mcmiller@russdarrow.com

August 19, 2025

Customer service is excellent. They got the job done in a timely manner Salesforce behind the counter is very polite and kind More

by jmkozi1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Buckmaster
Aug 19, 2025 -

Russ Darrow Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Darion Mcmiller darion.mcmiller@russdarrow.com

August 18, 2025

My purchase went very smoothly. I told him ahead of time and he worked it all out. More

by SNSBLTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

August 17, 2025

They were very responsive to my questions and kept me informed each step of the way. The body work staff put in the extra effort to find the proper service provider who would fix the tear in the car sea More

by Ann Binder Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber from body work shop
Aug 17, 2025 -

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

August 16, 2025

Mike was Extremely knowledgeable and and helpful. He knew the product and made the process better by accommodating our budget needs. More

by JBORYAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Aslanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zemanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

August 15, 2025

Easy to deal with. This word requirement is insane and irritating. I hate surveys a lot More

by SUEBLAUSTEIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

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