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Russ Darrow Mitsubishi

Waukesha, WI

4.6
714 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 714 reviews

March 11, 2026

Josh, the salesman, was a refreshing change of pace from the typical car salesman. Understanding and patient More

by DJCASTINE
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
Mar 11, 2026 -

Russ Darrow Mitsubishi responded

It’s fantastic to hear our team provided an understanding and patient experience for your purchase. Congratulations on your used Kia Sorento. We appreciate you choosing us and look forward to assisting you in the future. Rob Karas rob.karas@russdarrow.com

March 09, 2026

I was handled with care and very respectful. The man i was dealing with handled the job at hand very well. More

by janieshaportwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Russ Darrow Mitsubishi responded

Thank you for the 5-star rating. We’re glad Joshua treated you with care and respect during your Hyundai Santa Fe purchase. We’re here if you need anything else. Rob Karas rob.karas@russdarrow.com

March 04, 2026

We purchased a car for my daughter this past weekend. I appreciate the guys working to get us where we needed to be payment wise! More

by slk61079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadeyn Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Russ Darrow Mitsubishi responded

Thank you for trusting us with your daughter’s Ford Fusion. It was a pleasure helping you find the right payment plan. Wishing her many great drives ahead! Rob Karas rob.karas@russdarrow.com

March 03, 2026

I had an excellent experience from start to finish with Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything w More

by DINC4832
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREGORY WITKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Russ Darrow Mitsubishi responded

It’s fantastic to know Joshua and Robert provided a seamless, respectful experience for your 2025 Mitsubishi Outlander SEL. We’re happy the financing options and pricing were clearly explained without any surprises. Thank you for recommending us. Rob Karas rob.karas@russdarrow.com

March 02, 2026

I am eager to bring my focus and my friends to the airport. Will you be able to come to the office tomorrow morning? More

by Johnshane436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Russ Darrow Mitsubishi responded

Thank you, John, for sharing about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Rob Karas rob.karas@russdarrow.com

March 02, 2026

I had an excellent experience at Russ Darrow! My salesman, Josh Washington, was outstanding from start to finish. He was patient, honest, knowledgeable, and truly listened to what I needed. Josh More

by Justice bowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziggy Filipovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Russ Darrow Mitsubishi responded

It’s great to hear Joshua provided honest and knowledgeable guidance throughout your purchase. We’re delighted that your new Mitsubishi Outlander has you enjoying a smooth, stress-free experience. Thank you for recommending Joshua to anyone looking for a standout purchase. Rob Karas rob.karas@russdarrow.com

March 01, 2026

Joshua was incredible—considerate and highly professional. I absolutely love my new car and the overall experience was so positive that I keep recommending friends and family to see Josh wheneve More

by Stayy T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziggy Filipovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Russ Darrow Mitsubishi responded

It’s fantastic to hear Joshua’s professionalism made your experience so positive. We’re glad you’re loving your Toyota 4Runner Hybrid and truly appreciate you sending friends and family his way. Thanks for sharing your feedback! Rob Karas rob.karas@russdarrow.com

February 27, 2026

Very good customer service. Friendly experience. Awesome job. I like my new car, you have a very good car service. More

by Rosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Russ Darrow Mitsubishi responded

Thank you for sharing your positive experience with Joshua and our team. We’re thrilled you’re enjoying your new Mitsubishi Eclipse. Please reach out anytime you need assistance. Rob Karas rob.karas@russdarrow.com

February 20, 2026

My visit to Russ Darrow was excellent. Nabeel was courteous and professional, I was told that the recall would take no more than an hour and I believe they had it completed in 20 minutes. More

by KDEVINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Russ Darrow Mitsubishi responded

What a pleasure to hear Nabeel provided professional and courteous service for your recall. We’re glad your Mitsubishi was back on the road so quickly. Thank you for the five-star rating and we look forward to welcoming you again. Rob Karas rob.karas@russdarrow.com

February 18, 2026

Happy that the issue with my car was taken care of on same day, due to my having to travel one hour plus, each way, to get to you guys. Thanks. More

by tgr78211
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Oliveira
Feb 18, 2026 -

Russ Darrow Mitsubishi responded

Thank you for sharing your experience. We’re glad our team could resolve your Mitsubishi’s issue the same day, especially after your long drive. Please reach out if you need anything else. Rob Karas rob.karas@russdarrow.com

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