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Russ Darrow Mitsubishi

Waukesha, WI

4.6
687 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 687 reviews

January 03, 2026

Sales manager changed the price after we negotiated didn’t find out until after they already took my down payment More

by B0RAD6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Karas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2025

They did a thorough check in a timely manner They did a thorough check in a timely manner. The video is a plus because you get to see the actual service given More

by D_GILMORE324
Recommend Dealer
Yes
Employees Worked With
Nabeel Liaquat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabeel Liaquat
Dec 28, 2025 -

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

December 27, 2025

One of our best experiences we have had at a car dealer. Josh the car salesman was wonderful. More

by sassykat20052005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

December 23, 2025

My routine maintenance light was not reset. Other than that everything was great, thank ypu. More

by CASEY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nabeel Liaquat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Oliveira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Russ Darrow Mitsubishi responded

Thank you, Casey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

December 20, 2025

Ashley was friendly and made it a smooth process. Was a easy process to purchase the vehicle. More

by RICCIFREAK
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Karas
Dec 20, 2025 -

Russ Darrow Mitsubishi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

December 18, 2025

All right Everything was good, waiting area was clean. The staff was great, they kept me updated on everything that was going on with my vehicle More

by dmueller7471
Recommend Dealer
Yes
Employees Worked With
Grant Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Oliveira
Dec 18, 2025 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Darion Mcmiller darion.mcmiller@russdarrow.com

December 15, 2025

First time buying a car! Would go through Russ Darrow again! Definitely would pick Tanner again for help with a car!! He was very nice and worked his magic to get us a car th More

by Rykerjanczak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy who helped us fill out paper work at the end!! Can’t remember his name though
Dec 15, 2025 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Darion Mcmiller darion.mcmiller@russdarrow.com

December 13, 2025

Honest and fair people who care about doing their job properly. Nothing about the place felt predatory. Would 100 percent do business with them again. More

by jjea10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Darion Mcmiller darion.mcmiller@russdarrow.com

December 13, 2025

Great communication, prompt scheduling, skilled technicians, and reliable service that exceeded expectations overall would recommend More

by YAMILEXCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

December 12, 2025

Very professional and transparent about everything everyone in the establishment were very welcoming and my sale’s person Josh was amazing the overall experience was great!! More

by murrellbradon99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Russ Darrow Mitsubishi responded

Here at Russ Darrow Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Darion Mcmiller darion.mcmiller@russdarrow.com

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