Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Mitsubishi
Waukesha, WI
568 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 568 reviews
June 21, 2025
Sales team did a competent job but having issues getting a second key fob. We're not told there was only one key fob until the deal was done and we were picking up the car. Still trying to work through this a second key fob. We're not told there was only one key fob until the deal was done and we were picking up the car. Still trying to work through this issue. More
by TENHAKEN
Verified Customer
June 19, 2025
Awesome workers ,well professional, I feel welcome , good Communication skills. I will always come back .!! Communication skills. I will always come back .!! More
by MILLERASHLY17
June 19, 2025
June 17, 2025
Great experience and great results! I’m happy! I appreciate all the help and support from Russ Darrow I’m happy! I appreciate all the help and support from Russ Darrow More
by Moseslewis1984
Employees Worked With
June 14, 2025
"The service team was very courteous and respectful. Love the vehicle service video idea. I believe is great tool to know the running status of my vehicle. Thank you. Love the vehicle service video idea. I believe is great tool to know the running status of my vehicle. Thank you. More
by Jonc64
Employees Worked With
June 14, 2025
It started off smooth and 5 stars until things came up missing in my vehicle and I reported and the manager Justin tried to threaten me. What does my middle console have to do with an oil change?!!! Emplo missing in my vehicle and I reported and the manager Justin tried to threaten me. What does my middle console have to do with an oil change?!!! Employees are stealing and Justin is covering it up! I'll take my business to another location next time. I've been coming to this location since 2017 and it has always been 5stars and now with that violation of my property it's 1 star for me. More
by LATASHAM412
June 13, 2025
Sales staff helped by getting the jeep so I could see it and bought it thanks and bought it thanks More
by REBA915
June 12, 2025
Super chill car dealership. Had plenty options from used to new. An employee named Michael was able to find the right ride for me and i’m happy with the purchase. Had plenty options from used to new. An employee named Michael was able to find the right ride for me and i’m happy with the purchase. More
by BRADENMCGRAW2004
June 12, 2025
While the price was fair for the car we purchased and the salesperson was cordial and friendly, the vehicle was not even cleaned and ready for the lot. No jack or lug wrench in the car, the ignition switch h salesperson was cordial and friendly, the vehicle was not even cleaned and ready for the lot. No jack or lug wrench in the car, the ignition switch had been broken and the switch itself was not firmly in place in the steering column. We are getting in contact with the dealership to see if they will fix it. I would recommend this dealership with some reservations. More
by MMGROARK
