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Russ Darrow Mitsubishi
Waukesha, WI
591 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 591 reviews
December 30, 2021
Great service. I called early morning after hearing a shrill from the left side of my car. They fit me in and was finished in 1 hour! Always honest and good advice with repair and service. shrill from the left side of my car. They fit me in and was finished in 1 hour! Always honest and good advice with repair and service. More
by Sfjord4
Employees Worked With
Marvin G Garrison
November 07, 2021
This was one of the best purchase experiences I have had. Rob was knowledgeable and in no way did he pressure me! I didn't have to fight for a good deal because they had it all in writing better than I expec Rob was knowledgeable and in no way did he pressure me! I didn't have to fight for a good deal because they had it all in writing better than I expected! Josh in the finance/paperwork office was exceptional as well! They really took the stress out of purchasing a car! More
by Sue B.
October 29, 2021
I really impressed with the improvement in the service and costumer service they had, I have been a costumer of of them since I moved here in sep 2020 and I can see the 180 degree turn on those 2 points, and costumer service they had, I have been a costumer of of them since I moved here in sep 2020 and I can see the 180 degree turn on those 2 points, im glad to have now a Mitsubishi dealer nearby with a good costumer attention, definitely I feel more confident and secure working with them, Recommended. More
by Ppchakal
October 29, 2021
You cannot believe what they say, they actually tried to tell me that my car had a bad muffler bearing. Can you believe that? Then also the return policy on cars the three day/72 hours, is also not true, th tell me that my car had a bad muffler bearing. Can you believe that? Then also the return policy on cars the three day/72 hours, is also not true, they will not trade you for what you bought the car for, they re-appraise the car and give you only there new value of it Since you took possession of the car. Which is usually $1500-$2000 less then you paid for the car. So they win you lose no matter what you want to do if you want to return the car for any reason. More
by Troy
October 12, 2021
Rob is such an amazing sales person, kind , good attitude and very helpful and he got me the truck I always wanted. He always helps as best as he can to make sure customers leave out with something off the l and very helpful and he got me the truck I always wanted. He always helps as best as he can to make sure customers leave out with something off the lot. He deserves everything his heart desires, may God bless him. More
by Lexiilynn32
