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Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.6
567 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 567 reviews

March 19, 2021

Work well done in time promised. Only concern was they now charge 3% if bill paid by credit card. Should have warned me in advance. More

by Mr. Outlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Marvin G Garrison
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Mar 20, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this review! Our customers' opinions are very important to us, and we love hearing suggestions on how to better suit their needs. We appreciate your feedback and will use it to work to rectify this. Sorry you were not properly informed of the credit card fee. Our Darrow Difference Makers are still adjusting to our recent change, We are happy to hear it was a 5 star experience at Russ Darrow Mitsubishi. Thanks Again!!!

March 17, 2021

Very helpful and nice service they help me get into a nicer newer car that I love thank you so much for the new car More

by Natemlinar902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan, Casey Lindecrantz
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Mar 20, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

March 11, 2021

They got me a nice vehicle that I like and they also gave me a good value for my trade in. I would recommend this company to someone who is in the market for a new vehicle. More

by DouglasJHunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Henderson, Nicholas Cunningham, Casey Lindecrantz
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Mar 11, 2021 -

Russ Darrow Mitsubishi responded

Thank you Douglas for sharing your experience at Russ Darrow Mitsubishi. We are pleased to know that we were able to help you with your car purchase. Your recommendation means a lot to us. We look forward to seeing you again.

March 10, 2021

Casey is friendly, presents a good attitude and help me above and beyond with everything. Communication has been great. It’s like talking with a friend. More

by Veronicaguzman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison, Aaron Henderson, Casey Lindecrantz
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Mar 11, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review, Veronica! We are so happy to hear you had a great experience with Casey and the rest of the Russ Darrow Mitsubishi staff. Our customers are part of our ever growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

February 13, 2021

As always, RD Mitsubishi, Rigo and Brandon were both absolutely great and went above and beyond for me and my family! I highly recommend this dealership! More

by cagmosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Sagan
Report | Print
Feb 15, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review, Capree and Tim ;) ! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon

February 06, 2021

Very professional, and helpful. They really took care of us after an unfortunate issue that arose of theft from our last vehicle. 2nd time customer and eventually will b 3rd. More

by Nick l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2021 -

Russ Darrow Mitsubishi responded

Thanks Nick, We are pleased to know that we were able to assist you. Thank you for trusting in us. We look forward to continue to help you in the future.

February 06, 2021

Was easy to find, and easy to locate the vehicle I was looking for. All staff were very friendly and knowledgeable about car buying process and worked diligently to get me the best loan possible. More

by Paigep15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Henderson
Report | Print
Mar 20, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

January 13, 2021

Mitsubishi is a very good dealership. They get you in and out quickly. The employees are very friendly. I would recommend Mitsubishi to anyone looking to buy a car. More

by sandrajr4@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
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December 26, 2020

Rob K. was awesome! He answered our detailed questions, took the time to listen to our concerns, and time to let us test drive a used and new Outlander. He carefully went over options (comparison's) to bu More

by Brian Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton, Aaron Henderson
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Dec 29, 2020 -

Russ Darrow Mitsubishi responded

Thank you so much for your gracious review Brian. At Russ Darrow Mitsubishi we always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for believing in us. We hope to see you again soon. Welcome to the Russ Darrow Mitsubishi family!!!

December 17, 2020

Service is helpful, thorough and friendly. Was able to get appointment same day to fix my issue. They also have good covid precautions. Thank you. More

by Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Report | Print
Dec 17, 2020 -

Russ Darrow Mitsubishi responded

Thank you so much for your gracious review. At Russ Darrow Mitsubishi we always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.

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