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Russ Darrow Mitsubishi

Waukesha, WI

4.5
590 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 590 reviews

October 05, 2021

Dealership is good, but Rigo and Brandon are PHENOMENAL. Truly miracle workers when it comes to ability to get the vehicle you are looking for, and appropriate financing that one can afford in almost any fi More

by tmlaali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your gracious review! We are happy our amazing Darrow Difference Maker Rigo could help you when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

October 05, 2021

I went to look at the explorer and Rob met me right away. Answered a few questions and with the help of Sean and Brandon I was in and out of there. More

by Aturner111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton, Brandon Sagan
Oct 05, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

September 20, 2021

This dealership is always very busy, and the wait time is never what was quoted. They always try to sell you something. I was told that the reason it was taking so long to process my paperwork was because Ma More

by juliewisconsin2018
Friendliness
Recommend Dealer
No
Employees Worked With
Marvin G Garrison
Sep 21, 2021 -

Russ Darrow Mitsubishi responded

We would like to extend our apology regarding the recent issue with your visit. This is not the standard we hold for our customer experience and your visit should not have been an exception. We would greatly appreciate the opportunity to discuss this further with you. Please call us at 262-506-3150, we'd love to find a solution that works for you!

September 17, 2021

Great service. Great dealership. Been very pleased with Mitsubishi Waukesha. Recommended them to family and friends. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton, Marvin G Garrison, Brandon Sagan
September 16, 2021

The entire sales/finance staff were extremely helpful in putting together my granddaughter’s first car purchase. Grand effort! More

by Pirate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Freiheit, Megan Bettack, Sean Sutton, Brandon Sagan, Daniel Oconnor
Sep 16, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

September 11, 2021

Came in for an oil change and was very pleased with the service. Attendant helped with windshield wipers. Overall didn’t take a long time to finish. More

by 17busybee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth stollenwerk, Marvin G Garrison
Oct 08, 2021 -

Russ Darrow Mitsubishi responded

Thank you for rating us at Russ Darrow Mitsubishi, it was our pleasure to service your vehicle. We hope that we see you again in the future.

September 11, 2021

Great service, staff and all around experience. Would recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up! More

by Bsa363harvjose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton, Marvin G Garrison, Brandon Sagan, Aaron Henderson, Nicholas Cunningham, Daniel Oconnor
Oct 08, 2021 -

Russ Darrow Mitsubishi responded

Thank you for taking the time and leaving us a review at Russ Darrow Mitsubishi, we can't thank you enough. We appreciate your business and hope to see you again soon!

September 10, 2021

Best car dealership I've been to! Everyone is friendly and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I' More

by arielscrima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sutton, ellisha donath, Jessica Zurn, Marvin G Garrison, Brandon Sagan, Aaron Henderson
Sep 10, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

September 06, 2021

The dealership is great but my recent visit I was not happy with. They didn’t wash my car. And they were supposed to use Synthetic oil and they did not More

by Lindawi1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stollenwerk
Sep 06, 2021 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to leave us a review, your feedback is greatly appreciated.

September 01, 2021

The service is fast and friendly. Customer service is excellent. I am able to relax in customer lounge with wifi, while car is being serviced. More

by Blkrican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Sep 03, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your review! We are happy you had a great experience when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

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