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Russ Darrow Mitsubishi

Waukesha, WI

4.5
591 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 591 reviews

September 01, 2021

The service is fast and friendly. Customer service is excellent. I am able to relax in customer lounge with wifi, while car is being serviced. More

by Blkrican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Sep 03, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your review! We are happy you had a great experience when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

August 27, 2021

Attentive. Got in right on time. Vehicle serviced, in and out in about an hour. More

by Srwehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stollenwerk
Aug 28, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi.

August 23, 2021

Marvin is the best and the service crew are excellent. Highly recommend russ darrow service department. More

by M720ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin G Garrison
Sep 03, 2021 -

Russ Darrow Mitsubishi responded

Thank you for your gracious review! We are happy our amazing Darrow Difference Maker Marvin could help you when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon

August 23, 2021

Friendly and caring staff with a quick and easy purchase experience! More

by BlueVersa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Henderson, Nicholas Cunningham, Daniel Oconnor
Aug 23, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

August 08, 2021

Had to wait three days to see a new car they got that was listed on their website. Scheduled a "VIP" test drive. I was supposed to be the first person called and I had a scheduled drive. Had my family drive More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vonsha
Aug 23, 2021 -

Russ Darrow Mitsubishi responded

Justin, we are so sorry to hear you had a bad experience with us. We work really hard to make sure that we show every customer what makes the Darrow Difference at our stores, so we are upset to hear that was not the case. Please call us at 262-506-3150. We hope you give us a chance to earn your business back.

July 24, 2021

Everyone that I dealt with helped to make my car buying experience a pleasant one. Everyone was friendly, helpful and professional. I would consider them for future purchases. More

by connie_nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!

July 20, 2021

Great Deal and process was simple Car was cleaned and ready to go when I arrived. Didn;t push all the usual add ons either More

by duanemaas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan
Jul 26, 2021 -

Russ Darrow Mitsubishi responded

Thank you so much for your gracious review. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.

July 15, 2021

Everyone at the dealership was extremely helpful and knowledgeable. This is our second car from Russ Darrow and I imagine that relationship will only continue. More

by jnet.paules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit, Brandon Sagan, Nicholas Cunningham
June 24, 2021

They a good dealership with the 10 yr warranty and they try to help with monthly payments you can afford More

by Chris71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin G Garrison
Jun 24, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this review, we appreciate your business. We look forward to seeing you back again.

May 29, 2021

Had a really great experience from start to finish. Friendly & very helpful staff (esp Marvin), and will be coming back for future services. Thanks!!!! Anne More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ellisha donath, Jessica Zurn, Marvin G Garrison
May 31, 2021 -

Russ Darrow Mitsubishi responded

Thank you for leaving this 5-star review, Anne! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!

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