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Russ Darrow Mitsubishi

Waukesha, WI

4.6
669 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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W226S1700 WI-164

Waukesha, WI

53186

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Showing 669 reviews

November 06, 2025

The service was great. However, they don't stop contacting you to take this xxxx survey. More

by CREYNOLDS6
Recommend Dealer
Yes
Employees Worked With
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rupp
Nov 06, 2025 -

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

November 06, 2025

Easy to schedule and great work always They are very thorough and do a great job More

by CHRISTINASCHUBERT71
Recommend Dealer
Yes
Employees Worked With
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rupp
Nov 06, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

November 06, 2025

Second time I have been to this dealership for a recall issue- very happy with the service. From scheduling to pick up, the service department updates every step along the way. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Russ Darrow Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mitsubishi, we look forward to having you as a valued customer for many years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

November 05, 2025

They are amazing people. They worked so well with us and spent time walking us thru the sales process. Also the features of the vehicle. We are so appreciative of their effor More

by Michael K. McAdams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darion Mcmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Russ Darrow Mitsubishi responded

Thanks for your feedback on your recent visit to Russ Darrow Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. Darion Mcmiller darion.mcmiller@russdarrow.com

November 04, 2025

Everyone is always very friendly. They take care of everything as quickly as they can More

by Lindawi1957
Recommend Dealer
Yes
Employees Worked With
I think it was Joann
Nov 04, 2025 -

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

November 04, 2025

Tanner and the management helped me so much pick out a great car for me and my daughter More

by serinaherrera23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Darion Mcmiller darion.mcmiller@russdarrow.com

November 03, 2025

Friendly people great service clean environment quick service and they gave me a free car wash More

by TERRANCEJOHNSONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com

October 29, 2025

I Had a wonderful experience and Highly recommend This store. 10 out of 10 experience. More

by val48swan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentin Swanguarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Darion Mcmiller darion.mcmiller@russdarrow.com

October 29, 2025

Tanner and the rest of the team were great and helped me walk out with the car I wanted. I would recommend this dealership to anyone looking for a car! More

by matthewbosovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ziggy Filipovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Russ Darrow Mitsubishi responded

Matthew, thank you! Tanner, Ziggy, and Robert appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Darion Mcmiller darion.mcmiller@russdarrow.com

October 28, 2025

I was very pleased with the service that I received at this dealership. Joshua was a very nice, knowledgeable, friendly and pleasant salesman. I would recommend him to family and friends. More

by Bfair1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Russ Darrow Mitsubishi responded

Here at Russ Darrow Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Darion Mcmiller darion.mcmiller@russdarrow.com

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