Russ Darrow Mitsubishi

While the price was fair for the car we purchased and the salesperson was cordial and friendly, the vehicle was not even cleaned and ready for the lot. No jack or lug wrench in the car, the ignition switch h salesperson was cordial and friendly, the vehicle was not even cleaned and ready for the lot. No jack or lug wrench in the car, the ignition switch had been broken and the switch itself was not firmly in place in the steering column. We are getting in contact with the dealership to see if they will fix it. I would recommend this dealership with some reservations. More

The service is excellent on the video explain all you need to know about you car thanks again we are really happy need to know about you car thanks again we are really happy More

Everything was good my only complaint is stop with the upsaling we looked at alt of cars and how much we wanted to pay a month so trying to get us to spend more almost made us walk out upsaling we looked at alt of cars and how much we wanted to pay a month so trying to get us to spend more almost made us walk out More

Very timely. Personal was friendly. Clean.wish they could have done an Emissions test happy Personal was friendly. Clean.wish they could have done an Emissions test happy More

They got me out in the timely manner and the service was good. They did a good job good. They did a good job More

The service desk the guys have been great but the last time the technician didn't do the oil change for my car and I lost 1/2 of oil change for my car time the technician didn't do the oil change for my car and I lost 1/2 of oil change for my car More

While riding the bus on my way to get the hottest outfit from the Kohl's clarence section, I decided to check out a car online. Joshua Washington saw my inquiry and reached out immediately. He understood my from the Kohl's clarence section, I decided to check out a car online. Joshua Washington saw my inquiry and reached out immediately. He understood my plight that I have to be able to beat Ms. Shirley every third Saturday to the store otherwise she'll use her Kohl's cash to grab the best pieces. We set up an appointment quickly. I brought my Grandmother to our meeting and Josh offered us the finest of mountain spring water, assuring it was brought over via three cargos of Application mountain goats. The first car we were shown was a 2014 Mazda. We didn't like it, but thanks to the impeccable service of Josh, he heard my concerns of the seats being uncomfortable for my scoliosis and the tiny sunroof. It didnt help that my third cousin twice removed has the same car and I cannot be seen as a copycat. Josh agreed that if I got the same car as my cousin, I'll be gossip of the family for the next 4.5 family reunions (half because we normally throw a small cousin reunion in California ever other year). He went back to research. Even while waiting, Josh ensured my Grandmother and I were only served the best fruit snacks as he diligently researched a car that would upstage even the ones shown on season 1 of "My Super Sweet 16." My 2024 Mitsubishi Mirage was unveiled to me, and I knew then, she would be the perfect car I can cruise past Bradford Beach in. With a firm handshake, Josh and I sealed the deal. Thanks to having a car again, I was able to take my grandmother for our pre-booked tickets to see little people wrestling. But what really impressed me, was after the sale. A few days later whilst coming back from my yearly day trip to Chicago. I thought I had a problem with my car. Thanks to Josh checking on me even past the day of sale, we were able to get me scheduled to come in ASAP. On the day of my service appointment, I only had 3 strips of bacon and the hospitality shown by Josh left me speechless as he offered me a pack of peanut M&Ms from their vending machine. The service department and Josh are truly lifesavers as they identified the problem fast. I feared I wouldn't be able to make it to my Tuesday night line-dancing classes and I've got to learn the new ones before the summer! Thank you Josh, and the Russ Darrow Mitsubishi team! More

Rigo was good to work with. Very knowledgeable and was able to answer our questions. The only negative was that it seem to take quite a while to get the paperwork done, but I mi Very knowledgeable and was able to answer our questions. The only negative was that it seem to take quite a while to get the paperwork done, but I might’ve been just being impatient. More

I've been with you about 20 years. Good service and your people are good too! It never takes long on apps for service on my MIT either. Good service and your people are good too! It never takes long on apps for service on my MIT either. More

The staff at Russ Darrow Mitsubishi is awesome, these people go to distance to help you in any way they can. They are very professional and courteous every time I’m in. I find it to be a very enjoyable e people go to distance to help you in any way they can. They are very professional and courteous every time I’m in. I find it to be a very enjoyable experience.. I tell all my friends about this dealership and tell them if they’re looking for a car this is a place to go More