Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Russ Darrow Mitsubishi

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
640 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
Contact Dealership
View Awards

W226S1700 WI-164

Waukesha, WI

53186

Directions

By Type

Showing 640 reviews

August 09, 2025

Did not indicate motor mounts, front brakes, and leaking water pump cover needed repairs which required $2500.00 in repairs TWO WEEKS after picking up auto. Left message for manager to return my call two we More

by SCOTT.RYAN41859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Mendez
Report | Print
Aug 13, 2025 -

Russ Darrow Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Darion Mcmiller darion.mcmiller@russdarrow.com

August 09, 2025

Jesse was very helpful and made the experience worth wild. This was my first car and I am very happy More

by BOYLEAAR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Buckmaster
Report | Print
Aug 09, 2025 -

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

August 08, 2025

Jesse is helpful, staff are friendly and answer all my questions This is my second car from russ darrow More

by LEORENDAGOMEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zemanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zillmer, Dima Aslanov, Nate Vazquez
Report | Print
Aug 08, 2025 -

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

August 08, 2025

Everyone is so pleasant. Especially enjoy working with the young man in the service department. Appointment is on time and service is always done well. Really appreciate the More

by dibob2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com

August 06, 2025

Nice people in service department, but it took almost 2 hrs to change oil and rotate tires. And I had an appointment. That's not customer service. That's way to long to wait More

by RBROWN129
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Russ Darrow Mitsubishi responded

Thanks for sharing your experience with Russ Darrow Mitsubishi. We do apologize for the long wait and truly appreciate your patience. We appreciate your business and hope to see you again soon! Darion Mcmiller darion.mcmiller@russdarrow.com

August 04, 2025

This kind finance director took care of everything from the start to the end. Very professional and kind More

by MARINKOUBIPARIPOVIC
Recommend Dealer
Yes
Employees Worked With
Ziggy
Report | Print
Aug 05, 2025 -

Russ Darrow Mitsubishi responded

Thank you so much for choosing Russ Darrow Mitsubishi! Please let us know if we can be of any more assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

August 02, 2025

Love getting the update videos showing what’s fine and what isn’t, and the staff is top notch. More

by TOMMYGIMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dima Aslanov, Ashley Buckmaster
Report | Print
Aug 02, 2025 -

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

August 02, 2025

I left home at 12noon to run errands , ny 5pm i was the owner of a 2024 Mitsubishi mirage. Joshua was very patient and also knowledgeable. He made this experience very good. I’ll send all my friends to him More

by mildredreeves59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Washington-Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Darion Mcmiller darion.mcmiller@russdarrow.com

July 30, 2025

They were on time with this appointment very helpful a day fast. They gave me a ride to my house and back to the dealership. More

by MIKEGOLDY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joakim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziggy Filipovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zillmer, Josh Kiscellus, Anthony Mendez, Dima Aslanov, Ashley Buckmaster
Report | Print
Jul 30, 2025 -

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

July 29, 2025

Had what I wanted. Easy to work with. Completed the deal. Maybe the last vehicle I buy! More

by DRECKYODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zemanovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mendez
Report | Print
Jul 29, 2025 -

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

1
...
3
4
5
...
64