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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
1,227 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,227 reviews

August 18, 2025

The Attendant felt it necessary to humiliate me in front of other customers for not hearing my name called as I had headphones on. He could have simply tapped me on the shoulder More

by PULSETIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dreadlocks
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August 18, 2025

Good service Service was great Service was great Service was great Service was great Service was great More

by Sharita.turner
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Aug 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

August 17, 2025

did nothing. But slow everything down my credit was ok age probably not! Could not even get into a used car More

by CANONKID1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Lecher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerad Brockel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

August 17, 2025

Problem fix but now my air not working want me to bring my truck back More

by AYESHIARILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
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Aug 20, 2025 -

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen matt.hansen@russdarrow.com

August 16, 2025

Just bought my second Rouge with Mike Comrov! Good experience good team friendly and accommodating. Sold me the car I wanted vs pushing me to a choice outside my needs! Much appreciated! More

by JOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

August 15, 2025

Mike was great! Very accurate and service was on point. Would recommend for future purchases. More

by shareka
Recommend Dealer
Yes
Employees Worked With
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Hansen matt.hansen@russdarrow.com

August 15, 2025

Erin is great and never gives the runaround. She’s always straight forward and wouldn’t take my car anywhere else More

by robin.schreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

August 15, 2025

Mike has great customer service, very understanding and helpful, also made me feel very comfortable purchasing my new vehicle. More

by hardin.britney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Comrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

hardin.britney responded

Thank you very much

Aug 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

August 15, 2025

Awesome sales team Very clean dealership Made my 16 year old feel respected Special shout out to Tony who bonded well with him He loves his new vehicle More

by Hwumpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Hansen matt.hansen@russdarrow.com

August 15, 2025

Service was great. Shaun was helpful and kept me informed and made sure that the issue was resolved before I left. More

by Teila Mayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

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