ERIK PALZEWICZ
ERIK PALZEWICZ at Russ Darrow Nissan of Milwaukee

ERIK PALZEWICZ

SERVICE ADVISOR

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of ERIK PALZEWICZ

October 06, 2026

Dealership Rating
Employee Rating

I had an appointment for an oil change and tire rotation. The technician noticed that I had a bulge in my inside rear passenger side tire. He sent me a video showing me the problem. I had that tire replac More

by RNELSON59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

Oct 06, 2026

Russ Darrow Nissan of Milwaukee responded

Knowing that our video walk-through and the quick turnaround on your Altima service exceeded your expectations is rewarding. We’re pleased we could spot the bulge early and arrange a prompt replacement tire for you. Your recognition of our thoroughness and efficiency means a great deal to our service department. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

September 25, 2026

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Employee Rating

Prompt, concise, knowledgeable and courteous service. Did what needed to be done and not the things I asked to have looked at, that checked out okay! They also took care of a loose heat shield N?C. Ve More

by DAVID.KRIPPENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Sep 25, 2026

Russ Darrow Nissan of Milwaukee responded

Courteous and informed communication is at the heart of how our service department operates. We’re glad your Nissan Rogue received efficient and friendly care and that we could verify the other items were all in order. Our team is pleased we could address the loose heat shield at no charge. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

August 26, 2026

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The best experience ever ? ? They were delightful, professional, and made me feel comfortable and confident in their knowledge of professional service and salesmanship. 💕 More

by kendleb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Russ Darrow Nissan of Milwaukee responded

Knowing the service on your Nissan Sentra left you feeling confident and comfortable means a lot to our service team. We’re pleased our team could provide such professional, attentive care. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

August 10, 2026

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great response about my v video was very interesting thanks and I would consider ya’ll to my family and friends More

by KELSEYMOM514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Russ Darrow Nissan of Milwaukee responded

Your feedback about the video overview of your Ford Edge service shows how we strive to keep you well informed. Knowing you’d recommend us to your family and friends means a lot to our team. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 24, 2026

Dealership Rating
Employee Rating

Erik was great to work with and had a positive attitude and can do mentality. Truck runs great More

by FUITEN7
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

Jun 25, 2026

Russ Darrow Nissan of Milwaukee responded

It’s wonderful to hear Erik’s positive attitude made your service visit so smooth and that your Nissan Titan is running great. Thank you for the five-star review! Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 19, 2026

Dealership Rating
Employee Rating

Good overall and polite My overall experience was good and getting a shuttle ride was provided. More

by TKING16889
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

Jun 21, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of Milwaukee are glad to have you as a customer. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 01, 2026

Dealership Rating
Employee Rating

Dishonest and disengaged He always seems like he doesn't want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the More

by TAMIKA0
Recommend Dealer
No

Other Employees Tagged: ERIK PALZEWICZ

Jun 06, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Everyone is really nice and helpful, love taking my car there for repairs! Great work! More

by Diane_crawford05
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

Jun 03, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Diane, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026

Diane_crawford05 responded

Great work!

May 31, 2026

Diane_crawford05 responded

Very nice and helpful!

May 31, 2026

Diane_crawford05 responded

Nice

May 30, 2026

Dealership Rating
Employee Rating

Very pleasant, was able to get all the questions answered very friendly establishment I will definitely recommend More

by PASHETTLUCKETT
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thanks for mentioning how pleasant and helpful our team was during your Nissan Kicks service. We’re glad Erik could address all your questions in a welcoming atmosphere. We appreciate your recommendation and look forward to serving you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th More

by HULLALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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