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Russ Darrow Toyota of West Bend
West Bend, WI
934 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 934 reviews
May 13, 2020
Thank you Danae and Matt at Russ Darrow Toyota! You made our car buying experience easy and helped us find just the right vehicle for our family. our car buying experience easy and helped us find just the right vehicle for our family. More
by mehcjh
May 09, 2020
Travis rocked it again. He found us the vehicle we were looking for again or should I say 3rd time. He listens to our concerns and found just what we wanted. looking for again or should I say 3rd time. He listens to our concerns and found just what we wanted. More
by Funnana
May 04, 2020
The dealership had the vehicle we were looking for with the features we wanted. The dealership was clean and presentable. The overall experience between the sale and financing was pretty seamless. The only the features we wanted. The dealership was clean and presentable. The overall experience between the sale and financing was pretty seamless. The only thing that would've made the experience better would've been meeting the sales manager before leaving the dealership. More
by mwilke04
Employees Worked With
May 04, 2020
The service department staff was friendly and helpful! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! The service was fast, and done well. It was my first time at this dealership, and I will definitely be back! Highly recommend! More
by amielenz
Employees Worked With
Service Technicians - So nice! , Daniel Rouse
April 24, 2020
The service department is very friendly and professional. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. I plan on continuing to bring my toyota to the west bend site Service is fast and experienced. More
by Clmap08
April 16, 2020
Cody was very nice And helpful when I bought my new ! The sales staff is great ! Shout out to Travis when new car in 2016 thanks to all of you at RD and have a safe 2020 sales staff is great ! Shout out to Travis when new car in 2016 thanks to all of you at RD and have a safe 2020 More
by MaryAnn
April 15, 2020
My car needed the battery. They had recommended to replace a battery at the last time we were there, which I did not do. They got it done in a very quick matter and I am pleased. replace a battery at the last time we were there, which I did not do. They got it done in a very quick matter and I am pleased. More
by Dave
Employees Worked With
Chris, Daniel Rouse
April 14, 2020
Very pleased with the service. The service was done in a timely manner. I have no problem referring others to your sales and service department. timely manner. I have no problem referring others to your sales and service department. More
by Chuck
Employees Worked With
Michael Wagner, Daniel Rouse
April 11, 2020
Our experience was easy and, in the end, rewarding. My husband did most of the "prework", and when we met with our salesperson it was all sign, go, and bring our wonderful 2020 Corolla home. We've always husband did most of the "prework", and when we met with our salesperson it was all sign, go, and bring our wonderful 2020 Corolla home. We've always appreciated the Darrow's Auto Groups professionalism and personability; that's why we keep coming back every three years! Dan Domask, our salesperson, was especially worth noting. He couldn't have represented the dealership any better with his knowledge of the product, the conscientiousness towards us as the customer, and the ease in which he lead us through the process. We highly recommend Mr. Domask when you shop for a Toyota at Russ Darrow. More
by randerson
Employees Worked With
Mr. Dan Domask, Travis Derosier
March 26, 2020
Fast and easy I was in and out in just a couple hours, after purchasing my Toyota Corolla .I was very satisfied with the knowledge of Travis finding a car that was I was in and out in just a couple hours, after purchasing my Toyota Corolla .I was very satisfied with the knowledge of Travis finding a car that was right for my needs. This is my fourth car purchased through Russ Darrow. More
by deborahuttech
Employees Worked With
