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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
934 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 934 reviews

March 25, 2020

3rd vehicle my family has purchased with Cole. Very good at what he does. I have and will recommend him to friends and family. Russ Darrow is lucky to have him as an employee! More

by Rhellesen
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Russ Darrow Toyota of West Bend responded

wow!! thanks very much for this great review!! danny shutts, gm

March 24, 2020

Great experience with Ryan and Heather :) Ryan was a joy to work with; he was understanding, transparent, and low pressure. These qualities were crucial for me in making a decision as a first More

by Leah G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Zurakov, Patrick Moschea, Danae Behnke
March 21, 2020

Cole Lutz was a pleasure to work with from start to finish in trading in my used vehicle and purchasing my new vehicle. The process could not have gone smoother! Very glad I drove from Plymouth to this More

by Pjohnson00
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Personalized service Ryan spent much time finding the right used car for us, with our sought after safety features. For our convenience, he drove one car to us to test dri More

by ev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
Mar 17, 2020 -

Russ Darrow Toyota of West Bend responded

wow!! thank you so much for this great review, your kind words and your business!! thank you, danny shutts, gm

February 28, 2020

They are great people! I got what I wanted the car sold it self but Dan Domask is great salesman. Thank you all again for the great service!!! More

by thomashaystek
Recommend Dealer
Yes
Employees Worked With
Dan Domask, Danae Behnke
Feb 28, 2020 -

Russ Darrow Toyota of West Bend responded

thanks Thomas!! danny shutts, gm

February 28, 2020

Great experience Travis did a great job - knowledgeable, friendly, and patient. Justin (finance) also was friendly, easy to talk to, knowledgeable and patient - very g More

by tom.saleska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Russ Darrow Toyota of West Bend responded

Thanks Tom-happy to hear we were able to take a great care of you!! danny shutts, gm

February 19, 2020

Jim was very helpful and informative I had met Jim outside of the dealership and he took the time to share some of his very useful knowledge with me. I know from reliable persons that Ji More

by Sarah Rodgers
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Feb 19, 2020 -

Russ Darrow Toyota of West Bend responded

WOW WHAT A GREAT REVIEW SARAH!! THANK YOU SO MUCH!! danny shutts, gm

February 14, 2020

They did a good job of answering questions and processing our purchase of a new vehicle. Everyone we worked with was responsive and courteous. Thanks More

by Bill Wojtanowski
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mattew Schmal, Danae Behnke
Feb 14, 2020 -

Russ Darrow Toyota of West Bend responded

Thanks Bill!! we really appreciate the great review!! danny shutts, gm

February 12, 2020

Great listener and great at getting any and all questions answered. Would be lucky to be served by him again. Would recommend to anyone who needs a car. More

by projangle
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Feb 14, 2020 -

Russ Darrow Toyota of West Bend responded

thanks so much...we think Jim is great too!! danny shutts, gm

February 10, 2020

Bob did a great job of answering my questions and helping me choose the right vehicle for my needs and wants. I have bought six vehicles from West Bend Toyota and many vehicles from other dealers. I like the More

by Rick
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner, Danny Shutts, Coty Becker, Patrick Moschea, Robert Burger
Feb 14, 2020 -

Russ Darrow Toyota of West Bend responded

Rick thanks for taking the time to review us..we love Bob too!! danny shutts, gm

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