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Russ Darrow Toyota of West Bend
West Bend, WI
948 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 948 reviews
August 18, 2019
Friendly and knowledgeable Great service fun to talk to chatty and very helpful gitbmebtobthe car I wanted knew what he was talking about it seemed overall great experience Great service fun to talk to chatty and very helpful gitbmebtobthe car I wanted knew what he was talking about it seemed overall great experience More
by Scoobypipermom
Employees Worked With
Other Employees :
A Justin was very nice and helpful with the paperwork too
August 18, 2019
100,000 mile maintenance We were pleased with all aspects of this service. The workers are well qualified and friendly. I was given a ride home while they worked on the car. We were pleased with all aspects of this service. The workers are well qualified and friendly. I was given a ride home while they worked on the car. More
by Norm1939
Employees Worked With
August 15, 2019
New vehicle purchase. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Thanks. We will come back again when we need another vehicle. More
by Johnno
Employees Worked With
August 15, 2019
Friendly and easy My entire experience was easy and the people were all very friendly. They walked me through every step of the process and were able to answer all my q My entire experience was easy and the people were all very friendly. They walked me through every step of the process and were able to answer all my questions. Jim was a great guy to work with. More
by Jlee1414
Employees Worked With
Jim Dunker
August 15, 2019
Great service! I had friendly Dealership Cutomer Service at Toyota in West Bend.They fixed my 3 recalls,out of 4 on my Corolla in a very good time. I had friendly Dealership Cutomer Service at Toyota in West Bend.They fixed my 3 recalls,out of 4 on my Corolla in a very good time. More
by Ella
Employees Worked With
Daniel Rouse
August 10, 2019
Excellent experience Michael Wagner and the folks at Russ Darrow were excellent to work with. Kind, clear communication and fair. We were sending our daughter out of state Michael Wagner and the folks at Russ Darrow were excellent to work with. Kind, clear communication and fair. We were sending our daughter out of state for college and Michael helped us find the perfect car at the best price. More
by Satisfied parent
Employees Worked With
Michael Wagner
August 10, 2019
Fast Easy and Painless Jim was a fantastic salesman to work with and I will definitely be recommending him to everyone I know. My car buying experience was very quick and Jim was a fantastic salesman to work with and I will definitely be recommending him to everyone I know. My car buying experience was very quick and painless! More
by Kelly M.
Employees Worked With
Jim Dunker
August 09, 2019
SATISFACTION From the first greeting in the lot to the final smile when leaving with my new "wheels", my car shopping experience exceeded my nervous expectations. From the first greeting in the lot to the final smile when leaving with my new "wheels", my car shopping experience exceeded my nervous expectations. Sales representative, James Dunker, was knowlegable, friendly and professional from the test drive through the final handshake. More
by Juice
August 09, 2019
The bes car dealer We bought our third car there, it's amazing how they work to give as the best price and services. Thanks Jim Dunker for your help. We bought our third car there, it's amazing how they work to give as the best price and services. Thanks Jim Dunker for your help. More
by Torfow1977
Employees Worked With
Jim Dunker
August 07, 2019
Had an amazing experience! Came in to see what I would get when trading in my vehicle, and test run a few vehicles. Wasn’t sure if I would be getting one because they weren’t in Came in to see what I would get when trading in my vehicle, and test run a few vehicles. Wasn’t sure if I would be getting one because they weren’t in my price range with the credit I had. They really worked with me and gave me great deals and walked out with my dream vehicle that is still in my price range. More
by Christine.13
