
Russ Darrow Toyota of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Profesional Travis listened to me and assisted me in purchasing to car I wanted. He did not "SELL" me anything. I may not buy another car but I will recommend him Travis listened to me and assisted me in purchasing to car I wanted. He did not "SELL" me anything. I may not buy another car but I will recommend him to friends and relatives. More
Gteat I have leased from here several times and would recommend it. The building is very clean and the staff is very friendly and helpful. I love my new car I have leased from here several times and would recommend it. The building is very clean and the staff is very friendly and helpful. I love my new car! More
Great Experience Travis was able to help me find a new van that met my specifications. The entire experience was smooth and easy. I appreciated the time he took and th Travis was able to help me find a new van that met my specifications. The entire experience was smooth and easy. I appreciated the time he took and the follow up after we purchased to make sure we didn't have any questions and to see if all was good. I would recommend others to buy from Russ Darrow and to seek out Travis for assistance. More
Car buying made easy! Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which on Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back. More
Good experience Friendly service department that provided detailed information and pricing on the services my car needed. So wonderful to pick up a safe to drive and Friendly service department that provided detailed information and pricing on the services my car needed. So wonderful to pick up a safe to drive and washed car. More
Black Friday Deal Superb service and great deal. Cole went above and beyond and sealed the deal. Justin made the financial process clear and concise. Thank you Cole and Superb service and great deal. Cole went above and beyond and sealed the deal. Justin made the financial process clear and concise. Thank you Cole and everyone at Russ Darrow. More

Stress-free experience After hitting a deer and totaling my car, Ralph was very helpful and made my new purchase quick and easy. After spending all day at multiple dealershi After hitting a deer and totaling my car, Ralph was very helpful and made my new purchase quick and easy. After spending all day at multiple dealerships, with no luck, we found the car I was looking for at Russ Darrow Toyota. We called to ensure the vehicles were actually there. We had two options and Ralph had both of them pulled up and running by the time I got there. I made my choice with no extra pressure or gimmicks that you usually expect to get from a salesman. More
personel Courtesy, being kept informed of progress of work being done. Not pushed into accepting what needed to be done but given helpful suggestions on what t Courtesy, being kept informed of progress of work being done. Not pushed into accepting what needed to be done but given helpful suggestions on what they recommend for now and possibly at future turn More
Five star service department! Dropped off my vehicle for service due to a recall. Jessica Clemens was accommodating, knowledgeable, efficient and personable. She had a loner l Dropped off my vehicle for service due to a recall. Jessica Clemens was accommodating, knowledgeable, efficient and personable. She had a loner lined up for me when I arrived and got me in and out of there without any waiting around. While my vehicle was being worked on she kept me updated on the progress-excellent communication. The service technicians are knowledgeable and efficient as well. The work was done sooner than estimated and it was returned to me in much better condition than when I left it. I would recommend Russ Darrow West Bend to friends and family. More

Exceptional experience! Great people, great products and service! This is the second vehicle I've purchased and each experience was no-pressure and quite pleasant. I highly Great people, great products and service! This is the second vehicle I've purchased and each experience was no-pressure and quite pleasant. I highly recommend Russ Darrow Toyota. More