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Russ Darrow Toyota of West Bend
West Bend, WI
973 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 973 reviews
December 15, 2018
Great Service The team got my car checked in, serviced, and had me on my way. I appreciate how the explain, in detail, everything they do! Great Job Everyone at Ru The team got my car checked in, serviced, and had me on my way. I appreciate how the explain, in detail, everything they do! Great Job Everyone at Russ Darrow Toyota! More
by BDub
Employees Worked With
Daniel Rouse
December 12, 2018
Great Experience Great overall experience. Ralph was great to work with as was the rest of the team. I highly recommend Russ Darrow Toyota and will be back for my next Great overall experience. Ralph was great to work with as was the rest of the team. I highly recommend Russ Darrow Toyota and will be back for my next car More
by John26
Employees Worked With
Ralph Racette
December 11, 2018
Used truck purchase Our used truck buying experience with Daniel Martinez was outstanding. He was very patient, friendly, and gave us a good price for my used trade in. Our used truck buying experience with Daniel Martinez was outstanding. He was very patient, friendly, and gave us a good price for my used trade in. Its been over a month now and I am pleased with our deal. More
by JJJ
Employees Worked With
Daniel Martinez
December 07, 2018
Profesional Travis listened to me and assisted me in purchasing to car I wanted. He did not "SELL" me anything. I may not buy another car but I will recommend him Travis listened to me and assisted me in purchasing to car I wanted. He did not "SELL" me anything. I may not buy another car but I will recommend him to friends and relatives. More
by greatgrampa
December 05, 2018
Gteat I have leased from here several times and would recommend it. The building is very clean and the staff is very friendly and helpful. I love my new car I have leased from here several times and would recommend it. The building is very clean and the staff is very friendly and helpful. I love my new car! More
by Elizabeth
December 02, 2018
Great Experience Travis was able to help me find a new van that met my specifications. The entire experience was smooth and easy. I appreciated the time he took and th Travis was able to help me find a new van that met my specifications. The entire experience was smooth and easy. I appreciated the time he took and the follow up after we purchased to make sure we didn't have any questions and to see if all was good. I would recommend others to buy from Russ Darrow and to seek out Travis for assistance. More
by J.Jordan
Employees Worked With
December 01, 2018
Car buying made easy! Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which on Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back. More
by Karen
Employees Worked With
November 30, 2018
Good experience Friendly service department that provided detailed information and pricing on the services my car needed. So wonderful to pick up a safe to drive and Friendly service department that provided detailed information and pricing on the services my car needed. So wonderful to pick up a safe to drive and washed car. More
by Barton girl
Employees Worked With
Miranda Zarling ..... 5 Stars !!, Daniel Rouse
November 23, 2018
Black Friday Deal Superb service and great deal. Cole went above and beyond and sealed the deal. Justin made the financial process clear and concise. Thank you Cole and Superb service and great deal. Cole went above and beyond and sealed the deal. Justin made the financial process clear and concise. Thank you Cole and everyone at Russ Darrow. More
by Joe
Employees Worked With
November 18, 2018
Stress-free experience After hitting a deer and totaling my car, Ralph was very helpful and made my new purchase quick and easy. After spending all day at multiple dealershi After hitting a deer and totaling my car, Ralph was very helpful and made my new purchase quick and easy. After spending all day at multiple dealerships, with no luck, we found the car I was looking for at Russ Darrow Toyota. We called to ensure the vehicles were actually there. We had two options and Ralph had both of them pulled up and running by the time I got there. I made my choice with no extra pressure or gimmicks that you usually expect to get from a salesman. More
by daunmc
Employees Worked With
Ralph Racette
