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Russ Darrow Toyota of West Bend
West Bend, WI
948 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 948 reviews
April 01, 2018
Friendly, honest & patient I contacted Ralph Racette on Tuesday about visiting the dealership the following Saturday. Each day leading up he kept in contact & text cars that I I contacted Ralph Racette on Tuesday about visiting the dealership the following Saturday. Each day leading up he kept in contact & text cars that I might be interested in. He was very consciences of what I wanted & stayed within my budget. He had options waiting for me when I got there & was able to answer my many questions. He made the whole process quick & rather painless:), which was important for me because I was not looking forward to the hassle of getting a new car. I highly recommend Ralph & the team, as everyone was very nice. I feel at ease that I got a great value from my purchase. More
by Mango711
Employees Worked With
Michael Wagner, Ralph Racette
April 01, 2018
Greatest experience ever. Danny and Jacob are awesome! This is the second vehicle we bought in 3 months. I would absolutely buy from them in the future and recommend Russ Darr Danny and Jacob are awesome! This is the second vehicle we bought in 3 months. I would absolutely buy from them in the future and recommend Russ Darrow to everyone I know. More
by Paskiewiczj
Employees Worked With
Justin in finance., Jacob Verhaalen, Danny Shutts
March 31, 2018
Awesome leasing experience!! Cole was very easy to work with and extremely knowledgeable when I came into lease a new Camry. I loved my experience at the dealership Cole was very easy to work with and extremely knowledgeable when I came into lease a new Camry. I loved my experience at the dealership More
by Bluecamryguy
Employees Worked With
March 31, 2018
Great service Always a great experience working with Danny I’ve bought several vehicles from Russ Darrow Toyota over the years thank you for the easy process Always a great experience working with Danny I’ve bought several vehicles from Russ Darrow Toyota over the years thank you for the easy process More
by Camrt
March 31, 2018
Super Thankful Wanted a reliable car for me and my fiancé and we got exactly what we set out for, found a great car at a great price and Russ Darrows warranty servic Wanted a reliable car for me and my fiancé and we got exactly what we set out for, found a great car at a great price and Russ Darrows warranty service with 12 free oil changes was just an amazing deal. Cole helped us get exactly what we wanted at a price we could afford absolutely great sales team. More
by MikeLeach
Employees Worked With
March 31, 2018
Awesome experience Awesome sales and awesome service . Went in there to lease a Camry , and it was very cut and dry! No messing around ! Gave me the best price right up Awesome sales and awesome service . Went in there to lease a Camry , and it was very cut and dry! No messing around ! Gave me the best price right up front ! Keep up the good work! More
by Camry2018
March 30, 2018
Tacoma purchase I highly recommend Dan Domadk, Dan Schutts and the staff of Russ Darrow Toyota. We have bought several cars there and we have always been treated like I highly recommend Dan Domadk, Dan Schutts and the staff of Russ Darrow Toyota. We have bought several cars there and we have always been treated like gold! Nicest guys in the car business!! More
by Bill Weston
Employees Worked With
Dan Domask, Danny Shutts
March 30, 2018
Blue Bayou Great experience all the way around. 2nd car purchased from Cole Lutz. He always goes the extra mile to get what we want and is very fair and straight Great experience all the way around. 2nd car purchased from Cole Lutz. He always goes the extra mile to get what we want and is very fair and straight forward. Very knowledgeable and pleasant to work with. Great member of your team! More
by Blue Bayou
Employees Worked With
March 28, 2018
Responsive & Responsible In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and replaced. All under warranty. More
by 2016 Highlander
Employees Worked With
Lee Brosnahan
March 28, 2018
Buying a used Car at Russ Darrow in West Bend My Toyota 2006 still had a good number of miles on it and I noticed that it was about time to trade. I did not need a 2018 model, but one that was as My Toyota 2006 still had a good number of miles on it and I noticed that it was about time to trade. I did not need a 2018 model, but one that was as old as 2014. I told this to Dan in the service department and he had me speak to Kayla. In no time Kayla in the sales department located a one owner Toyota Cam-ray for me. What was important is that Kayla let me decide that I wanted this car and I found out that the Ross Darrow was willing to meet what I felt that I could pay for this car. I find the personnel at Ross Darrow I found to be very helpful and dependable. More
by Rev. Ralph Faisst
Employees Worked With
Danny Shutts, Kayla Gagliano, Daniel Rouse
