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Russ Darrow Toyota of West Bend
West Bend, WI
992 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 992 reviews
March 30, 2018
Blue Bayou Great experience all the way around. 2nd car purchased from Cole Lutz. He always goes the extra mile to get what we want and is very fair and straight Great experience all the way around. 2nd car purchased from Cole Lutz. He always goes the extra mile to get what we want and is very fair and straight forward. Very knowledgeable and pleasant to work with. Great member of your team! More
by Blue Bayou
Employees Worked With
March 30, 2018
Tacoma purchase I highly recommend Dan Domadk, Dan Schutts and the staff of Russ Darrow Toyota. We have bought several cars there and we have always been treated like I highly recommend Dan Domadk, Dan Schutts and the staff of Russ Darrow Toyota. We have bought several cars there and we have always been treated like gold! Nicest guys in the car business!! More
by Bill Weston
Employees Worked With
Dan Domask, Danny Shutts
March 28, 2018
Responsive & Responsible In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and In couple hours of reporting my Highlander wouldn’t start, Roadside Assistance arrived to jump battery, I drove to dealership, battery was tested and replaced. All under warranty. More
by 2016 Highlander
Employees Worked With
Lee Brosnahan
March 28, 2018
Buying a used Car at Russ Darrow in West Bend My Toyota 2006 still had a good number of miles on it and I noticed that it was about time to trade. I did not need a 2018 model, but one that was as My Toyota 2006 still had a good number of miles on it and I noticed that it was about time to trade. I did not need a 2018 model, but one that was as old as 2014. I told this to Dan in the service department and he had me speak to Kayla. In no time Kayla in the sales department located a one owner Toyota Cam-ray for me. What was important is that Kayla let me decide that I wanted this car and I found out that the Ross Darrow was willing to meet what I felt that I could pay for this car. I find the personnel at Ross Darrow I found to be very helpful and dependable. More
by Rev. Ralph Faisst
Employees Worked With
Danny Shutts, Kayla Gagliano, Daniel Rouse
March 27, 2018
Excellent customer service. Ralph provided excellent customer service. Went over all details and answered all of our questions. I would highly recommend Ralph our salesman and Ralph provided excellent customer service. Went over all details and answered all of our questions. I would highly recommend Ralph our salesman and Russ Darrow Group. More
by Sparkles
Employees Worked With
Justin Gersonde, Ralph Racette, Patrick Moschea
March 25, 2018
Second Chance Good knowledge salesperson! Finacing took a long time! Was there for close to five hours. But overall would recommend dealership 👍👍👍👍 our of five Good knowledge salesperson! Finacing took a long time! Was there for close to five hours. But overall would recommend dealership 👍👍👍👍 our of five . Good job....although that bumper clip would give A 👍👍👍👍👍 rating Ralp Racette!😜 More
by CRX-B22
Employees Worked With
Ralph Racette
March 24, 2018
I wasn't going to buy a car, but. Ralph did an excellent job helping me find a great car for a fair price. He showed me a variety of options and assisted me in finding the perfect car Ralph did an excellent job helping me find a great car for a fair price. He showed me a variety of options and assisted me in finding the perfect car for my needs and budget. This is the fourth car that I've bought from Russ Darrow. I wouldn't buy a car anywhere else! More
by mizzb
Employees Worked With
Ralph Racette
March 24, 2018
Pleasant experience All Darrow folks were knowledgeable, pleasant, and helpful. Would buy a car from them again. Gave us a fair price on our trade in and good price on pu All Darrow folks were knowledgeable, pleasant, and helpful. Would buy a car from them again. Gave us a fair price on our trade in and good price on purchase. More
by Roger and Sue
March 24, 2018
Fantastic experience I leased a new RAV4 and was very pleased with the service I received. I highly recommend Russ Darrow Toyota to anyone interested in buying or leasing I leased a new RAV4 and was very pleased with the service I received. I highly recommend Russ Darrow Toyota to anyone interested in buying or leasing a new vehicle. More
by Chris28
March 23, 2018
Camry We love our new Toyota Camry. Cole was a great sales person. Easy to talk to and very knowledgeable about the car. Keep up the great work. We love our new Toyota Camry. Cole was a great sales person. Easy to talk to and very knowledgeable about the car. Keep up the great work. More
by Great1234;
Employees Worked With
