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Russ Darrow Toyota of West Bend
West Bend, WI
990 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
January 02, 2018
Great Very easy to work with. Even though is was a long day they where there to make you comfortable and make sure you where ok. Very easy to work with. Even though is was a long day they where there to make you comfortable and make sure you where ok. More
by Platinum
Employees Worked With
Ralph Racette
January 01, 2018
Hassle Free Was a hassle free experience contrary to car shopping stereotypes. Helped that I knew what I wanted. The vehicle was warming in front waiting. My sale Was a hassle free experience contrary to car shopping stereotypes. Helped that I knew what I wanted. The vehicle was warming in front waiting. My sales person was nice, offering my family the myriad of amenities available. I’ll admit there was alot of waiting during the credit processs, but that is to be expected. The amenities made up for it for the little one. Would shop here again. More
by RDTaco
Employees Worked With
Ralph Racette
December 31, 2017
Michael was fantastic Michael kept us very informed and helped us get into a new vehicle after an accident two weeks ago....totaling my 4Runner. We greatly appreciated the Michael kept us very informed and helped us get into a new vehicle after an accident two weeks ago....totaling my 4Runner. We greatly appreciated the time he took with us and he found exactly what we wanted and had it delivered before the end of the year. So appreciative. More
by Karag
Employees Worked With
Michael Wagner
December 29, 2017
Great Very knowledgeable and great to work with. I appreciate their willingness to take time to talk us through the entire process. Thanks again for your Very knowledgeable and great to work with. I appreciate their willingness to take time to talk us through the entire process. Thanks again for your help! More
by Niceguy
Employees Worked With
Michael Wagner, Danny Shutts
December 29, 2017
New purchase It started with a great deal and ended up with one of my better experiences at a dealership. The financial supports was great and very informative. Th It started with a great deal and ended up with one of my better experiences at a dealership. The financial supports was great and very informative. The vehicle was showroom shape when I arrived. We were able to spend time with the vehicle and I dint feel rushed at all. More
by Jw
Employees Worked With
Ralph Racette
December 28, 2017
It was hassle free They did not force anything on us and the sales staff was very helpful our total experience was awesome Michael Wagner was very helpful with our purch They did not force anything on us and the sales staff was very helpful our total experience was awesome Michael Wagner was very helpful with our purchase More
by Otter
Employees Worked With
Michael Wagner
December 26, 2017
Thank you Ralph! Thank you for going above and beyond for us! Ralph has been incredibly helpful with vehicle knowledge & remained patient in our selection process at R Thank you for going above and beyond for us! Ralph has been incredibly helpful with vehicle knowledge & remained patient in our selection process at Russ Darrow Toyota. We can't thank you enough Ralph! More
by Alicia.Whitby
Employees Worked With
Ralph Racette
December 26, 2017
Sales, Excellent staff The staff was very friendly and not pushy. They answered all my questions and if they didn't have the answer they got it for me. Financing was easy as The staff was very friendly and not pushy. They answered all my questions and if they didn't have the answer they got it for me. Financing was easy as well. All the staff we dealt with were very friendly and patient with whatever questions we had. Overall a great experience. This is our second new vehicle purchased from them and we would definitely go back and recommend to others. More
by Patrick17
December 18, 2017
4th Vehicle We have worked with Ralph to lease or buy our last 4 vehicles and have always had a good experience. We have loved all of our Toyotas. We have worked with Ralph to lease or buy our last 4 vehicles and have always had a good experience. We have loved all of our Toyotas. More
by haydenlove23
December 15, 2017
New car We had a wonderful experience. Jacob was very personable and polite and patient. He helped us with the car computer. He is an asset to your company. We had a wonderful experience. Jacob was very personable and polite and patient. He helped us with the car computer. He is an asset to your company. He helped us get what we wanted. Michael and Terry Mantel More
by mantel, m&t
Employees Worked With
Justin Gersonde, Jacob Verhaalen
