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Russ Darrow Toyota of West Bend
West Bend, WI
945 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 945 reviews
October 23, 2017
They did what they said they would and more Bought my 3rd vehicle from them this year a Highlander, new. Great vehicle and the experience was beyond expectation. They gave me an absorbent amou Bought my 3rd vehicle from them this year a Highlander, new. Great vehicle and the experience was beyond expectation. They gave me an absorbent amount of time to check out the vehicle and no pressure or stress. Danny the GM has been there through all my purchases which started in 2014 and runs a good ship, honest and organized. Going back for my 2nd Camry next year. I never bought a foreign vehicle until 2014 at Darrow, and don't see me buying anything else now! Good work Russ Darrow Toyota! More
by ROB W
October 23, 2017
Best Ever Danny Schutts and Cole Lutz are 2 world class professionals. Always there to help no matter the circumstances. Made leasing a 2017 Rav 4 enjoyable and Danny Schutts and Cole Lutz are 2 world class professionals. Always there to help no matter the circumstances. Made leasing a 2017 Rav 4 enjoyable and have helped with every concern. Greatest car experience I've ever had. More
by Golferbenz
October 21, 2017
Honest and polite Answers wanted more information and sent an inquiry. I was contacted and spoke with Sandi. She was very pleasant and informative. I got all my questions an wanted more information and sent an inquiry. I was contacted and spoke with Sandi. She was very pleasant and informative. I got all my questions answered and now will be looking to take the next step and a test drive. It was nice to speak with someone who is knowlegeable and friendly. Nothing pushy, just good information that helped me consider this dealership for my test drive and possible sale. More
by Giselem
Employees Worked With
Sandi Neal
October 20, 2017
Great experience Very knowledgeable and friendly! It was a great experience all around from start to finish. Extremely helpful and willing to answer all my many questi Very knowledgeable and friendly! It was a great experience all around from start to finish. Extremely helpful and willing to answer all my many questions! More
by Razz123
Employees Worked With
Eric Van Treeck Sr., Sarah Beimborn, Kayla Gagliano
October 20, 2017
Sarah Beimborn My experience with Russ Darrow was excellent! I talked with Sarah Beimborn on the telephone, she was exceptionally knowledgeable when it came to answe My experience with Russ Darrow was excellent! I talked with Sarah Beimborn on the telephone, she was exceptionally knowledgeable when it came to answering all of my questions. She helped me to pick out a vehicle that would fit my lifestyle as well my budget. I appreciate all of your help Sarah, and I look forward to working with you in the future. More
by J.W.
Employees Worked With
Sarah Beimborn
October 20, 2017
Amazing help These are two of the most helpful people I've worked with must have caught them at bad hours but either way these two ladies made sure that everything These are two of the most helpful people I've worked with must have caught them at bad hours but either way these two ladies made sure that everything to help me was done and done correctly I unfortunately didn't purchase right away but I'm glad to have been able to work with them thank you Russ Darrow More
by Tooyotaaa23
Employees Worked With
Sarah Beimborn, Sandi Neal
October 20, 2017
Corolla or Camry I was looking for a new vehicle, I couldn't decide between the Camry or the Corolla. With the help of Sandi and Eric I was able to make a knowledgeabl I was looking for a new vehicle, I couldn't decide between the Camry or the Corolla. With the help of Sandi and Eric I was able to make a knowledgeable decision! They let me know the difference's between the 2! The BEST THING ABOUT THE WHOLE EXPERIENCE IS THAT THERE WAS NO PRESSURE!!!!!! I felt like a person not just a sale!! Thank you so much!!!! I love my Camry!!!! More
by SM
Employees Worked With
Eric Van Treeck Sr., Sandi Neal
October 19, 2017
Great experience I had a great experience at Russ Darrow Toyota. They made the process very easy. I will definitely come back in the future for my next car! I had a great experience at Russ Darrow Toyota. They made the process very easy. I will definitely come back in the future for my next car! More
by Abenz2793
Employees Worked With
Michael Wagner
October 18, 2017
Michael and Dan are amazing! The service was phenomenal, the GM Danny wad extremely helpful, and our sales asscociate Michael was knowledgable and friendly. I would recommend thi The service was phenomenal, the GM Danny wad extremely helpful, and our sales asscociate Michael was knowledgable and friendly. I would recommend this location to anyone and everyone looking to buy a car! More
by Meh
Employees Worked With
Michael Wagner, Danny Shutts
October 14, 2017
Used Car Purchase All of the staff I worked with were very friendly and helpful. They were very efficient and answered all of my questions directly and honestly. Matthe All of the staff I worked with were very friendly and helpful. They were very efficient and answered all of my questions directly and honestly. Matthew was great to work with. He was friendly and helpful and had the most knowledge about the vehicle and warranty information than any other sales representative I had worked with at other dealerships in my search. I definitely felt confident that I was getting the best price and for my vehicle and would definitely recommend to others looking to purchase a new or used car. More
by Hayden
Employees Worked With
