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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
988 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 988 reviews

November 24, 2017

Ralph made our decision making enjoyable. Ralph showed us many cars SUVs for our decision-making. He explained everything with great detail . He was quick to provide us with complete consu More

by Colleen 1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Racette, Danny Shutts
Nov 24, 2017 -

Russ Darrow Toyota of West Bend responded

Colleen, Wow!! thanks for the great review and kind words!! We really appreciate your business!! Danny and Team,

November 24, 2017

Greatest experience ever. Danny did everything in his power to help us with our specific situation. Danny and Jacob listened to our needs and got us the car we wanted and we dr More

by Paskiewiczj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in finance., Jacob Verhaalen, Danny Shutts
Nov 24, 2017 -

Russ Darrow Toyota of West Bend responded

Joey and Joe, It was a pleasure meeting and assisting you today! Thanks for your business and the kind words!! Very appreciative and very proud of our team!! Danny Shutts, GM

November 19, 2017

Above and beyond The folks at Russ Darrow Toyota went above and beyond to make our latest car purchase effortless. We were interested in two vehicles that were not on More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner, Ralph Racette, Danny Shutts
Nov 20, 2017 -

Russ Darrow Toyota of West Bend responded

Heidi and Chris, Thank you so much for your business!! It was a pleasure meeting all of your and your two beautiful girls!! Look forward to many years of earning your business!! Danny and Team,

November 19, 2017

Will buy again. The customer service and salesman Travis did a good job at negotiating a good deal and was willing to help at each process of the new car experience. More

by Mai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Russ Darrow Toyota of West Bend responded

Thanks it was nice meeting you guys and Celeste!! We look forward to being your dealer for a long time!! Thanks for the great review!! Danny Shutts, GM

November 19, 2017

New truck purchase Travis is very caring and not pushy like sales people can be. He worked to get us the best deal possible. His follow thru after our sale was wonderful More

by Funnana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Russ Darrow Toyota of West Bend responded

Wow!! Thank you very much for your continued business and this great review!! Yes, we are very proud of Travis~~!! Thanks, Danny Shutts, GM

November 18, 2017

New 2018 Camry Not only do I have a new car, Russ Darrow West Bend made my third buying experience the best! They made me excited to drive my new 2018 Camry everyday More

by Jennay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Nov 18, 2017 -

Russ Darrow Toyota of West Bend responded

Jenny, thanks so much for your business once again and the great review of Noah and Mike! We are quite proud of them!! danny shutts, gm

November 17, 2017

Service Visit Chuck and his team did a great job getting my Sons car in and out of the shop quickly, at price that turned out less then expected! Well Done More

by HCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Moeller Seth Tearney
Nov 17, 2017 -

Russ Darrow Toyota of West Bend responded

thanks so much for the great review! we really appreciate your business and you taking the time to review us and our great team and Chuck and Seth!! Danny Shutts, GM

November 17, 2017

Very happy with Travis s very helpful Very happy with Travis s help fullwith tacoma explained all details of truck very helpful explained all details will buy a new one again when ready More

by Tom2506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Toyota of West Bend responded

Tom, thanks so much for your purchase and this great review!! We are very proud of Travis and our whole team!! thanks! Danny Shutts, GM

November 13, 2017

Outstanding Customer Service I was here the other day a little intimidated at first, having never purchased my own car before. Luckily i received outstanding customer service from More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Beimborn
Nov 13, 2017 -

Russ Darrow Toyota of West Bend responded

Dave, We really appreciate your review!! Thank you Danny Shutts, GM

November 13, 2017

Winter beater car Sarah was great! Definitely will come back when I get my license and am able to buy a used car sometime in the future! Great customer service More

by Sjm112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Beimborn
Nov 13, 2017 -

Russ Darrow Toyota of West Bend responded

thanks very much for the great review and kind words for Sarah!! We really appreciate your taking the time to do so!! Danny Shutts, GM

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