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Russ Darrow Toyota of West Bend
West Bend, WI
1,300 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 15, 2026
I asked to have the cabin filter cover be put back on cuz
I changed it and couldn't get it back on. We'll I don't think they even pulled mine out during video. They used a old one. The cover never got put on
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by beckylimbach
Verified Customer
Verified Customer
January 14, 2026
Checking in was horrible.
Took forever, customer confusion, and I was skipped twice. Other than that, it was as expected.
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by jwhron
Verified Customer
Verified Customer
January 07, 2026
I had excellent service.
They diagnosed the problem with my 2014 4 runner and I couldn't be happier. The issue was resolved. Hats off to the tech who repaired my vehicle!👍
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by jvoit0928
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
The tech that worked on my vehicle. Cannot recall his name. Certified pro!!!
Dealership Inventory (123 Vehicles)
Photos & Amenities
- Free Coffee
- Quick Lube
- Authorized Parts Store
- Authorized Accessories Store
- Free Drinks
- Free WiFi
- Cable TV
- Shuttle Service
- Vending Machines
- Free Loaner Cars
- Express Service
- Automated Car Wash
- Pet Friendly
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Television
- After Hours Drop-Off
