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Russ Darrow Kia of Waukesha
Waukesha, WI
1,824 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 05, 2026
Wish they had more cars on the lot because getting a
model in a different color was a bigger problem than it should have been. Took over two weeks and they didn't exactly match the offer made on the ini
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by mukhaas
September 02, 2026
Wally was a wonderful salesman to work with.
He took his time and answered all questions. He also spent additional time showing me all of the vehicles features and setup for my preferences. He h
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by greg.lindemann
Employees Worked With
August 21, 2026
What started as a great experience quickly became
extremely frustrating and disappointing due to a serious lack of follow-through and customer service after the sale.
I purchased a very low-mileag
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by LanceT
Employees Worked With
Ronald Kaebisch, Grant in Service Department
Dealership Inventory (267 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
