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Russell & Smith Honda

Houston, TX

4.8
2,503 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,503 reviews

June 30, 2016

Great experience I had a great experience buying a new vehicle from Russell & Smith. Alan, our sales associate, was completely honest with me and worked to find a vehi More

by David S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Henson, Oscar Duran, David Nelson, Nicholas Linder
Jun 30, 2016 -

Russell & Smith Honda responded

That's great to hear, David! It was our pleasure to help you find a vehicle that was perfect for what you were wanting. If you ever need anything else, please don't hesitate to stop back in again. Thank you!

June 28, 2016

Honda Accord Went in May to look at the Honda Accord I wanted. Told my Salesman Ari I was wanted to buy a car by June and he waiting for me and got me a good deal. More

by Meli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja
Jun 28, 2016 -

Russell & Smith Honda responded

We're glad we could help! We know buying a new car can be stressful, especially if it's been a few years since you've gone through the process, but we'll always do our best to make sure everything goes smoothly for you. Thank you for your support and we'll be here for you if you need anything else!

June 26, 2016

What a great Honda team. I got all my vehicles here at Russell and Smith Honda. Today I have Selam F. as my sales consultant and she gave the best customer service experience. More

by Honda Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Selam Fesehatsion, Jad Aboul-Jibin
Jun 27, 2016 -

Russell & Smith Honda responded

Thank you for all of your support! We're glad to have earned your business on multiple occasions and we'll be here for you whenever you're ready for that next new ride. Thanks again!

June 26, 2016

Not your average car dealer! After looking for a car for a couple of weeks, Russell & Smith Honda was the ONLY dealer who would give me an "out the door" price in writing before I More

by big d soul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, David Nelson
Jun 27, 2016 -

Russell & Smith Honda responded

We're glad we could help! We want to make buying a car as easy for you as possible so we want you to have all the information you need to make that decision. Feel free to to drop by and see us again if you need anything else. Thank you!

June 26, 2016

Excellent Dealer Aveann Douglas is awesome. She is kind, courteous, and patient. I was researching multiple vehicles similar to the 2016 Honda Accord I bought. She kin More

by Peter Dahu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travonte Bodwin, Jack Dino Varcados, Aveann Douglas
Jun 27, 2016 -

Russell & Smith Honda responded

Thank you for sharing this with us, Peter! We really appreciate you going out of your way to leave us this awesome review and we'll be here for you if there's anything else our team can do for you. Thanks again!

June 25, 2016

so helpful and amazing place Really pleased with my experience at Russel & Smith Honda! Great service, great people, great deals. Selam was very energetic and willing to help me o More

by lancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 27, 2016 -

Russell & Smith Honda responded

We were happy to help! We'll always do what we can to make sure you have everything you need from us. Thank you!

June 25, 2016

Excellent Dealrs Great Buy Great Seales people We brought a Honda Accord Spot for my son and another Honda CRV- SE for my neiphew, same day. These guys are great. We have got best price than any ot More

by Honda Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Jun 27, 2016 -

Russell & Smith Honda responded

Thank you for your support! We're glad Selam and our team could take care of everything you need while you were looking for the new rides for your son and nephew. Thanks again!

June 25, 2016

Great service, great people Cyrus was great. He was patient, not too pushy, and cooperative. I enjoyed working with him. Jad was also great. Overall, good satisfying experience. More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrus Bahraini, Jad Aboul-Jibin
Jun 27, 2016 -

Russell & Smith Honda responded

That's great to hear, Vanessa! If there is ever anything else you need, please don't hesitate to stop back in to see us again. Thank you!

June 24, 2016

Quick and Painless When I saw the new HR-V I knew I just had to have one. I submitted my TRUECar request and got several prices from the certified dealers. I had purch More

by MickeyMobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Linder, Ari Imanraharja
Jun 27, 2016 -

Russell & Smith Honda responded

Thanks for coming back in to work with us once again! We appreciate your continued support of our dealership and we hope you're loving your new HR-V. Thank you!

June 24, 2016

Excellent car buying experience . Great customer service, this dealership is top notch! Cyrus was very knowledgeable and followed up on our requests in a very timely manner. More

by djustice50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrus Bahraini, Benito Sanchez, Jad Aboul-Jibin
Jun 27, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is a top priority for our team and we're glad you enjoyed working with Cyrus to find your new ride. Thank you!

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