
Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,803 reviews
Ian made my car buying experience so easy and so gentle. No pressure at all and he answered all of the gazillion questions I asked. He was great at explaining all of the fun electronics in the car. I highly No pressure at all and he answered all of the gazillion questions I asked. He was great at explaining all of the fun electronics in the car. I highly recommend Ian, Polina and Russell & Smith Honda. More
I recently had my car serviced for an oil change. I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to e I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to ensure everything was taken care of, and my car was returned to me in excellent condition. More
Clean showroom,respectful to us and made us comfortable,very courteous and they knew their business! comfortable,very courteous and they knew their business! More
Kenny Ha was our sales representative and he was very attentive and helpful. He definitely went the extra mile to help us get the deal done, even driving 20 min away to get the title and key for our trad attentive and helpful. He definitely went the extra mile to help us get the deal done, even driving 20 min away to get the title and key for our trade in. When we had questions, he made sure to get us the answers even when it meant having to ask someone else multiple times. Thank you Kenny! More
Friendly approach an fast transaction. Easy to get a deal, seller and financing team very helpful and making everything clear Easy to get a deal, seller and financing team very helpful and making everything clear More
Sam Nguyen and Adrian in finance saved this sale. Sam provided beyond top tier customer service and displayed genuine care. Without Sam, I would have walked away from this dealership. Adrian is extre Sam provided beyond top tier customer service and displayed genuine care. Without Sam, I would have walked away from this dealership. Adrian is extremely personable and knowledgeable. Jason in finance is the prime reason that I almost took my sale elsewhere. His smug attitude once he didn't succeed with upselling was absolutely asinine. Especially since I was told differing information from “management” within your dealership, which has been documented. In closing I am beyond grateful for Sam, best salesperson that you all have! Additionally, Dan Perez is amazing as well, thank you! More
I needed to take my car on a trip and Ricky Ahmed and the crew made sure the parts were in the next day and I was able to get the work done in time. crew made sure the parts were in the next day and I was able to get the work done in time. More