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Russell & Smith Honda

Houston, TX

4.8
2,803 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,803 reviews

April 24, 2024

Great dealer ship. ... Great customer service by the service guys today so far sp good More

by Philipjohn1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 22, 2024

Ian made my car buying experience so easy and so gentle. No pressure at all and he answered all of the gazillion questions I asked. He was great at explaining all of the fun electronics in the car. I highly More

by Ocayd
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Polina, Ian Nylander
April 20, 2024

I recently had my car serviced for an oil change. I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to e More

by Yvette97
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica G.
April 20, 2024

Have always had nothing but professional treatment here from when I bought my 21 crv hybrid to all of the routine services More

by Bellaireairdough
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
April 20, 2024

Clean showroom,respectful to us and made us comfortable,very courteous and they knew their business! More

by Carolyn Sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Oduenyi
April 17, 2024

Jessica was very helpful in resolving a difficult problem. Always gave us great attention, prompt feedback. More

by dwilton
Recommend Dealer
Yes
Employees Worked With
Jessica
April 12, 2024

Kenny Ha was our sales representative and he was very attentive and helpful. He definitely went the extra mile to help us get the deal done, even driving 20 min away to get the title and key for our trad More

by Ntran83
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Enrique, Polina, Kenneth Ha
April 12, 2024

Friendly approach an fast transaction. Easy to get a deal, seller and financing team very helpful and making everything clear More

by laura_dory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Sam Nguyen and Adrian in finance saved this sale. Sam provided beyond top tier customer service and displayed genuine care. Without Sam, I would have walked away from this dealership. Adrian is extre More

by Gstjulian
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian (finance), Jason (finance), Sam Nguyen, Daniel Perez
April 09, 2024

I needed to take my car on a trip and Ricky Ahmed and the crew made sure the parts were in the next day and I was able to get the work done in time. More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Ahmed
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