Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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No xx car-buying experience. great people, great price, great service. if you are offered a brand new car that is cheaper than a used one from CARMAX, you know you got a good dea great people, great price, great service. if you are offered a brand new car that is cheaper than a used one from CARMAX, you know you got a good deal. Not to mention great warranty program. Thanks to Dung LE, Anna, Dino and that Indian Finance guy. Sorry forgot the name. More
Awesome experience I have bought 2 cars from Maria with in less than a year each time she has gone above and beyond to ensure my experience is smooth. I have bought 2 cars from Maria with in less than a year each time she has gone above and beyond to ensure my experience is smooth. More
Great experience I had a very great experience here. Ask for GT Tan. Very kind, helpful, knowledgeable, and patient. Was very thorough with explaining and showing the I had a very great experience here. Ask for GT Tan. Very kind, helpful, knowledgeable, and patient. Was very thorough with explaining and showing the functions of the car. He knows what he is talking about. I was treated very well unlike some other Honda dealerships I went to. Also, I was offered a great deal from here. Made the whole car experience worthwhile! Definitely recommend this place! Be sure to ask for GT Tan to help you with the whole car looking/buying process! More
Laid back and relaxed I began my vehicle hunt through the internet visiting several different Honda dealerships throughout the area Houston area, other dealerships were not I began my vehicle hunt through the internet visiting several different Honda dealerships throughout the area Houston area, other dealerships were not listening and not even responding to my inquiries. I began working with David at Russell & Smith, he listened to what I was looking for and what I wanted. I came into the dealership that night after we came to an agreement through the internet. I arrived with my husband there was absolutely no hassle or attempts to change the price. We signed our documents with Anthony who was wonderful and very friendly. David showed us how to work our new high tech vehicle and we were out the door enjoying our new ride! I have never felt so relaxed when purchasing a vehicle in my life. I will recommend David and Anthony and the team at Russell & Smith. Thanks so much!! More
Great Experience This is our 2nd time purchasing a vehicle from this dealership and couldn't be happier! GT was patient and friendly. Our 2017 CR-V wasn't in stock, so This is our 2nd time purchasing a vehicle from this dealership and couldn't be happier! GT was patient and friendly. Our 2017 CR-V wasn't in stock, so he kept updating us with new vehicle stock until the perfect one came around. He also worked with us on the price and matched what we brought in. I couldn't ask for a smoother buying process! Thank you GT and Russell and Smith Honda! More
Excellent service, friendly, great finance options Went in without a clue of what to buy, went out with a brand-new 2017 Honda Civic sedan EX and a whole lot of knowledge. Immediately when I stepped f Went in without a clue of what to buy, went out with a brand-new 2017 Honda Civic sedan EX and a whole lot of knowledge. Immediately when I stepped foot out my car, I was greeted with a warm smile and a friendly handshake. This made me feel welcome and took the stress away. Ari (salesman) remained patient and professional despite my indecisive action on car model, car color and car prices. Remained friendly and never hesitated to explain anything. More
Wouldn't buy a car anywhere else Ian Nylander and G.T. Tan made the process of buying my newest car from Russell & Smith Honda effortless. This is at least my 5th car that I've bough Ian Nylander and G.T. Tan made the process of buying my newest car from Russell & Smith Honda effortless. This is at least my 5th car that I've bought from Russell & Smith Honda and I can't think of anyplace else I would rather buy a car. The service and the time that Ian and G.T. spent with me on getting me just the right car and getting me acclimated in my new car is invaluable. More
2014 honda crv Purchased a 2014 honda crv. Drove it around when I got home and brakes were squeaking. Had to bring it back next day- said they fixed it. Brakes still Purchased a 2014 honda crv. Drove it around when I got home and brakes were squeaking. Had to bring it back next day- said they fixed it. Brakes still squeaked. Took it to my mechanic. Brakes were not lubricated at calipers and back brake rotors were shot- he showed them to me. Don't believe Russell and Smith's however many number of inspections they do before they sell it. Had my mechanic fix it because I didn't trust RandS to do it. Beware of this dealer! Definitely DO NOT recommend them!! More
Outstanding Experience I just leased two new 2017 Hondas, an Odyssey and an Accord. My experience with Russell & Smith Honda was outstandingly positive. Your salesman GT Tan I just leased two new 2017 Hondas, an Odyssey and an Accord. My experience with Russell & Smith Honda was outstandingly positive. Your salesman GT Tan was extremely kind, patient and creative in his dealing with us and helping us create and find an acceptable deal. I will recommend your dealership and Mr. Tan to all of my friends. More
Yes, great customer service! Purchased a certified 2016 Honda CRV last night and had great experience. I worked with Ryan and he was extremely helpful and patient. Most importantl Purchased a certified 2016 Honda CRV last night and had great experience. I worked with Ryan and he was extremely helpful and patient. Most importantly, he was able to give us a really good price on the car ! We sat down with Jad for the financing and he was able to get us a an awesome rate as well. It was well worth the trip from Katy!! More