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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,446 reviews
Verified Customer
May 02, 2026
These guys did not make me very happy. They said the vehicle was ready to pick up. The knew I was driving 3+ hours to get to their dealership. When I got there, the vehicle was not ready, They said the vehicle was ready to pick up. The knew I was driving 3+ hours to get to their dealership. When I got there, the vehicle was not ready, and the part was not even there. They told me the part may or may not show up today. You can imagine I was not happy. The manager said he would buy my lunch for the day if I wanted to hang out. I said I needed to know for sure that the part was going to be there in the car would be ready. He said it would be. I ended up waiting for the car. I didn’t get done till 5 PM. They had also told me that the only damage was to the tail light, which was multiple dents that they did not tell me about. They never paid for my lunch or any of my expenses for that day. More
by levismith8
Employees Worked With
May 01, 2026
Amazing service here highly recommend they are very quick took amazing care of my car washed it and gave it to me clean took amazing care of my car washed it and gave it to me clean More
by javidzaddavis
Employees Worked With
April 30, 2026
Bad communication, took them almost 7 months to repair my vehicle, they also give false information depending on who you ask, and refused to fix damages that were done in the dealer. vehicle, they also give false information depending on who you ask, and refused to fix damages that were done in the dealer. More
by hernandezgary1
Employees Worked With
Payman, Arjang
April 29, 2026
Vahe helped me out. Service was great! I received the car next day and everything was complete Service was great! I received the car next day and everything was complete More
by armen.a.pogosyan
Employees Worked With
April 23, 2026
Payman and the staff at the service department is a great reason to have this car. They are quick, communicative and kind. reason to have this car. They are quick, communicative and kind. More
by sshimosawa
April 14, 2026
Excellent service. Kept vehicle overnight but provided Uber to come get the vehicle the following day. Kept vehicle overnight but provided Uber to come get the vehicle the following day. More
by JEDUNN06
Employees Worked With
