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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.0
5,413 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,413 reviews

January 22, 2026

6 weeks for a diagnosis. They said they fixed it. First day back, still the same issue… could not be worse. More

by J.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Payman
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January 21, 2026

I was without my vehicle for 2 weeks and I had no option for a rental car. My Wrangler had a recall so this was not my fault. More

by Not so happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny Marikta
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Jan 22, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience of being without your vehicle for two weeks. We understand that having no option for a rental car is frustrating, and we will consider this feedback going forward. Please reach out if there's anything else we can do to assist you at this time. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

January 20, 2026

Albert and the service department went above and beyond for me. I was in Van Nuys on business and had planned to drive home to Las Vegas on a Saturday when I saw the temperature light in the car go on. Rat More

by davehof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
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Jan 21, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Dave, we are happy to have helped you make it home on time! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your experience with Albert and the rest of the team!

January 20, 2026

Won't return my down payment after cancelling the purchase of a vehicle. They could not deliver the vehicle that we purchased and requested to cancel the transaction. I have called multiple times to More

by romnoemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elisa Zamora Villareal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Saab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sagar Khatri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Jan 21, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Noemi, I'm really sorry to hear about your frustrating experience. It's never our intention to delay any refunds and we definitely don't want you feeling like you're getting the run around. This sounds like something that needs immediate attention and I'd love to help sort this out for you as soon as possible. If you could please contact me at your earliest convenience, we will do everything in our power to rectify this situation promptly. Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

January 19, 2026

Smooth, informative and attentive conversation. Quick response and showed concern for future maintenance to keep vehicle running smooth. More

by azaelverde
Recommend Dealer
Yes
Employees Worked With
Armen Babudzhyan
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Jan 20, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the outstanding review! We are very happy to hear that our team provided informative and attentive service. We truly appreciate your business and we hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

January 19, 2026

I just want to thank everyone in the dealership for the great service they provided to me, specially to Rene he was very helpful and patient. More

by martinmontes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RENÉ
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Jan 19, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your kind words, Martin! It's fantastic to hear Rene and our team provided such a positive experience at Van Nuys Chrysler Dodge Jeep Ram. We look forward to seeing you again!

January 16, 2026

I never write negative reviews but if you are thinking about purchasing your car from here, please don’t. I can asure you that you will not have a good experience. As they are trying to sell you the vehic More

by Gtzmayra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Purchased through a broker
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Jan 19, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are truly sorry to hear about the issues you've experienced with us. It's never our intention to leave our customers feeling unsupported, even after the purchase has been made. We take these claims seriously and would like to understand more about what happened so that we can better address your concerns. If you're willing to talk, please reach out to me at your earliest convenience, and let's work together towards a resolution for this issue. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

January 15, 2026

My service advisor was great. Everything was done at an exceptional level. Will be coming back More

by jeffreymestrandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo dominated like the Texans defense
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Jan 15, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, Jeffrey! We are thrilled to hear your service advisor provided exceptional service and that you were happy with everything. We appreciate your loyalty and look forward to seeing you again at Van Nuys Chrysler Dodge Jeep Ram.

January 12, 2026

Left my lights on off position instead of auto. Found out after I was driving in the dark. More

by gkennedy3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are very sorry for leaving your lights on and for any inconvenience this may have caused. Our team will make a note of this to ensure it does not happen again. If you need anything else, please reach out to Van Nuys Chrysler Dodge Jeep Ram!

January 06, 2026

Not a good dealership to do business with. I've tried calling the dealership after I had purchased a used car to get verification as to where my car sale tax was paid to as I am from another s More

by anonymous
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Schwartz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm very disappointed to see that your purchase was not handled smoothly and that this issue has yet to be resolved. This is not the outcome we expect to see, and I'd like to help sort this out. Please reach out to me so that we can address these concerns together. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

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