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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.1
5,383 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,383 reviews

November 13, 2025

Excellent service and impressive customer care every time I’ve been there on site and on phone More

by masih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman 5 stars!!!
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Nov 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Masih, your kind review warms our hearts! Thank you from the Van Nuys Chrysler Dodge Jeep Ram Team.

November 10, 2025

The service desk is chaotic. I was interrupted with my complex service request by other customers, other staff and actual mechanics. All of which detracted from what I was trying More

by brad@studiowishbone.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows , it’s so chaotic I got no one‘s name
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Nov 17, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Brad, we appreciate your feedback and are sorry to hear about the chaotic experience you had. We strive for a smooth and professional service process, so it's disappointing to know we fell short during your visit. As far as our pricing goes, we believe they're fair given our high-quality work, yet we also understand our customers are looking for the best deal. If there's anything more you'd like to discuss or any other assistance you need in the future, please feel free to reach out. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

November 07, 2025

No one comes to greet you and you wait for over 2 hours to get a oil change done only More

by a.ramirez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
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November 06, 2025

Great & excellent service. I always bring my truck here for service because of their customer experience. More

by crisjuarez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny M
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Nov 07, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for sharing your awesome feedback about the Van Nuys Chrysler Dodge Jeep Ram team! We're always here for you and your vehicle!

November 05, 2025

Everyone was very nice. Albert i belive thats his name at counter was great.very helpful ,got me a Uber it was fast and easy. More

by balarezo187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
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Nov 06, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad Albert was so helpful and made your experience smooth at Van Nuys Chrysler Dodge Jeep Ram. Thank you for your feedback! Safe travels!

November 03, 2025

Roger is very understanding and tried his best to get me my vehicle back as quickly as possible. More

by Cottokellz
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Nov 04, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We can't thank you enough for the excellent review of Van Nuys Chrysler Dodge Jeep Ram! It's awesome to hear you were in great hands with Roger.

October 25, 2025

Fast, reliable, honest and expensive Payman was and is a great help. Professional always there for me. Explains what is happening More

by bavakian@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Payman
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Oct 27, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so glad Payman delivered such a reliable and professional experience. If you ever need anything, feel free to reach out to us at Van Nuys Chrysler Dodge Jeep Ram.

October 25, 2025

Fast service, best customer service. Best dealer in town! I will recommend to all my friends. More

by ovidio_prz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the kind words for our Van Nuys Chrysler Dodge Jeep Ram team!

October 23, 2025

probably the worst experience i have ever had with a car. the truck spent more time at the dealer getting fixed than me actually driving it. they changed compressor 3 times without even trying to figure More

by SAHAR6R
Recommend Dealer
No
Employees Worked With
cant remember the name
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Oct 24, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm truly sorry to hear about the issues you've faced with your truck and the inconvenience it has caused. We take feedback like this very seriously, and it's concerning to hear about the problems and lack of support during repairs. I'd like to understand more about what happened here so we can address these concerns appropriately. Please reach out at your earliest convenience. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

Oct 24, 2025 -

SAHAR6R responded

hello hector thank you for the concern but i raised that concern many times before in front of management more than once. its only now that you have bad review on your page becomes an interest of yours to address the issue. at this point there is nothing you can help with as my lawyer is taking care of it......its more of a warning to other consumers. hope you guys change your ways of doing business....best of luck.

October 22, 2025

Quick and friendly. I dropped my car off and was out the door in no time. The same was true for my pickup. More

by dkromans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a quick and friendly experience with our team! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your support! Safe travels!

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