Van Nuys Chrysler Dodge Jeep Ram

Benny was exceptionally professional and attentive throughout the process. He promptly handled all of my paperwork, and when my car was ready, he had everything—including certificates—prepared and in throughout the process. He promptly handled all of my paperwork, and when my car was ready, he had everything—including certificates—prepared and in order. The service team also did a fantastic job, going above and beyond by thoroughly inspecting the vehicle and proactively replacing parts that required attention. More

Avoid this dealership, they act like you don’t exist after you purchase a vehicle. Disgusting customer service. after you purchase a vehicle. Disgusting customer service. More

Albert ! St service department was awesome !!! Robert lead mechanic was awesome to ! Thanks guys ! My service done in time ! St service department was awesome !!! Robert lead mechanic was awesome to ! Thanks guys ! My service done in time ! More

Payman and thr service manager are. amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definite amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definitelypay attentionto detail. More

Everyone I dealt with was courteous and respectful I would recommend this dealership without reservation would recommend this dealership without reservation More

Payman was really helpful and professional and took care of my needs thanks for your help of my needs thanks for your help More

The dealership is short staffed specially the service crew and has low inventory, specially the parts department. crew and has low inventory, specially the parts department. More

I purchased a used Jeep Wrangler 4xe from Van Nuys Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure and checklist at the time of purchase. However, when I later visited the service department, I was told the vehicle does not appear as certified in their system. I escalated the issue to Badie Audish, who repeatedly deflected responsibility. He insists the car is certified and that my documents are sufficient, yet refuses to provide any written proof to back up his claims. To make matters worse, he falsely claimed the issue was due to a recall, which I confirmed is not true. All I’ve asked for is a proper CPO document to match what I was sold. Instead, I’ve received inconsistent answers, no accountability, and the worst customer service I’ve experienced from a dealership. I feel misled and disappointed, and this experience has severely damaged my trust in Jeep as a brand. More

THANKYOU SOO MUCH YOUR THE BEST HECTOR ALWAYS A PLEASE TO WORK WITH YOU AND TAKING CARE OF ME WORK WITH YOU AND TAKING CARE OF ME More

I did the transaction on the fifth. I finally got it done and shipped 19 days later. and I paid it in full. I108’ooo I finally got it done and shipped 19 days later. and I paid it in full. I108’ooo More