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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

December 01, 2023

The best place to maintain cars Treated well good place good staff Thank you for them More

by ALJUSAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

December 01, 2023

The work is always quick and complete. The employees are competent and friendly. It’s always nice to go there. More

by Txhawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 02, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 30, 2023

I had a great experience at Rusty Wallace they fixed my tire came at work More

by LARITA04570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 28, 2023

Service was excellent and fast. Cecilia provided excellent explanation of the service provided and answered all of our questions. More

by seanmahoney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Caudle
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Nov 29, 2023 -

Rusty Wallis Honda responded

Sean, Thank you for choosing Rusty Wallis Honda. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2023

Excellent and speedy service! This is the place to go to get your car serviced! So impressed! More

by Romans116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Nov 26, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

November 25, 2023

Well I was promised an oil change and it was noted on the paperwork as if it were done. Now after spending $1,800. I will have pay for one More

by H.STACEY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Dotsy
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Nov 26, 2023 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 24, 2023

I had a unique issue come up with my Pilot. The Service Manager, Jason did not give up and investigated and advocated for me with Honda. I couldn’t be happier. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 26, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

November 23, 2023

Bernard was really helpful and very determined. He excited exactly what we came in for. I am really glad we chose to trust him to handle our needs. God bless him More

by Delilla Arredondo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. It's great to hear that we were able to assist you, Delilla, and that you had such a positive experience with Bernard.

November 22, 2023

Always bring my car to Rusty Wallis Honda for service. The service has been consistently excellent. More

by CBTMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
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Nov 23, 2023 -

Rusty Wallis Honda responded

Thank you! Ron and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 22, 2023

Received an inspection checklist with no comments and advisor did not explain what was wrong with the issues requiring immediate attention Engine oil and or fluid leaks was checked to require immedi More

by Saeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Rusty Wallis Honda responded

Saeed, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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