Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
Contact Dealership
View Awards

12277 Shiloh Rd

Dallas, TX

75228

Directions

By Type

Showing 4,815 reviews

October 06, 2023

Rusty Wallis Honda Service provided excellent work. It's comforting to hear, that the issue was resolved enabling return to work within a couple of hours. More

by NURSEFAYE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Report | Print
Oct 06, 2023 -

Rusty Wallis Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

October 06, 2023

Got what I needed. Wait was too long. Waited 4 hours with appointment just to get a battery replacement. More

by Dawnmary58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Barroso
Report | Print
Oct 06, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and your patience and hope to see you again soon!

October 06, 2023

Very quick and professional service. I was very pleased with overall experience. Highly recommended to visit the service department. Cecilia is the best !! More

by jcreed123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Oct 09, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2023

I would highly recommend Rusty Honda Service to my friends for their excellent car service. More

by rachel_osango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Report | Print
Oct 05, 2023 -

Rusty Wallis Honda responded

Thank you, Rachel, for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 05, 2023

Excellent customer service, great work. Diagnosed the problem and got the part for me. Very comfortable waiting area. More

by CY3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Liesha
Report | Print
Oct 06, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

October 04, 2023

Nice and attentive. Kevin knew the car inside and out. Management was willing to work with me and credit guys were awesome. Got the car I wanted for the price I wanted a More

by Cpullenthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Dotsy, Skyler Barroso
Report | Print
Oct 04, 2023 -

Rusty Wallis Honda responded

Here at Rusty Wallis Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 04, 2023

I will continue to bring our Honda Civic to Rusty Wallis because they do excellent work and provide excellent customer service. Josh was very friendly and explained everything regarding the 30K maintenance More

by plouzau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - Service Dept.
Report | Print
Oct 05, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josh here at Rusty Wallis Honda.

October 03, 2023

Great customer service, no pressure or hassle. Had a great experience, very friendly staff. I would recommend anyone to stop by, cars are a lot less than other dealerships. More

by Eli.gonzalez76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Rusty Wallis Honda responded

Thank you, Eli, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 03, 2023

They sold me a car. The transmission went out in two days now I’m without a car. No ride to work. Can’t drop my baby off at the daycare and to top it off. No one could h More

by brishanelson101
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis the worst salesman I ever saw in my life.
Report | Print
Oct 07, 2023 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 03, 2023

I am pleased with my decision to continue to work with you. You have been very very successful in keeping my car in great condition.. I give you a 5 More

by Lindaoneil692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 04, 2023 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Linda, for choosing Rusty Wallis Honda!

1
...
109
110
111
...
482