
Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,815 reviews
Very positive energy. Determined to make the impossible happen ‼️. Excellent customer service. Will definitely come back. Determined to make the impossible happen ‼️. Excellent customer service. Will definitely come back. More
I came in for a service and only got an oil change. My service advisor said my car was ready and I asked him what did they do he said an oil change. He never talked to me about a service based on the m My service advisor said my car was ready and I asked him what did they do he said an oil change. He never talked to me about a service based on the mileage of my vehicle. After I asked him he then offered the service. That added more time to my wait. This is the 3rd vehicle I have purchased from this dealership and the past 2 years the service department has been headed downhill. This is not the first time this has happen. My tires should have 35lbs and they have from 37 to 38 lbs. I am not sure if my service was done. More
I am beyond pissed. i took my car for the recall. then a couple days later my radio started acting up. at times it wouldnt come on at all. i took it back but of course t i took my car for the recall. then a couple days later my radio started acting up. at times it wouldnt come on at all. i took it back but of course they said it was some kind of faulty something so i had to pay $170 for diagnostics since they said it wasnt their fault. then when i got it back something was rattling when i would hit amall bumps in the road. so today i realized it was the glass on my dashboard. they didint connect it back properly. called to make an appt. they guy i spoke with (Chris) was basically telling me to wait until the lady that took care of me before comes back off vacay. cool... i told him i could come any day of the week but after 2. he told me monday at 3. at the time i didnt realize it was labor day so then at 4:50 i receive a text that my appt was for tuesday at 10am. so i called and the lady i spoke with told me that 3 is too late for them to check it out. first of all i just need it tightened up. i have already missed a day of work when i originally took it. the 2nd time (i still feel like it was their fault) i had to leave work to bring my car and find someone to take me to pick it back up. now you are asking me to do the same because whoever worked on it was not compitent (may be spelled wrong) enough to tighten it back up. im livid right now. these car lots dont care anything about us. this will def be my last honda if i have to deal with them More
Pleasant overall experience. More transparency with contract terms and details would have been appreciated. I would still recommend. More transparency with contract terms and details would have been appreciated. I would still recommend. More
My first time going here. The customer service was beyond my expectations. From the sales reps to management was A1 service! I highly recommend them when purchasing a new or u The customer service was beyond my expectations. From the sales reps to management was A1 service! I highly recommend them when purchasing a new or used vehicle. They were very informative and patient with my decision making. And also made sure I was able to get my new purchase with ease. More