Rusty Wallis Honda

Smooth transaction and excellent customer service. Chin worked with us to meet our bottom line. Chin worked with us to meet our bottom line. More

To begin with, I got the appointment “overnight”. Another dealer I contacted for service required a longer time and not convenient for me. Another dealer I contacted for service required a longer time and not convenient for me. More

Not only service but the personnel that worked with me were polite and not in s hurry to be done snd have me leave. Grate customer service. were polite and not in s hurry to be done snd have me leave. Grate customer service. More

I had taken my Honda HR-V in for some minor repairs stemming from a flat tire. I was greeted by Ashley Adams, the main shop advisor. I explained the issue to her and she took my information, I left the stemming from a flat tire. I was greeted by Ashley Adams, the main shop advisor. I explained the issue to her and she took my information, I left the car and I was out the door in less than 10 minutes. She called a short while later and explained what the problem was and that she could order the part and have it the next morning. I agreed and she ordered it. She called late the next morning and told me the car was ready to pick up. I arrived a short while later and she was finishing up with another customer. When they were finished a few minutes later she immediately greeted me and we went through the repairs and I proceeded to sign and make payment. She went to the lot, retrieved my car, and delivered it to the waiting area. I was out the door again in less than 10 minutes. I wanted to add that I have witnessed a big problem in this country with service in general, and am losing faith in my expectations for any kind of decent service when I am out in public. Dealing with Ashley and the way she manages the service shop put a smile on my face and gives me hope that there are still a lot of people out there who care about their customers, and will go out of their way to make this kind of experience as painless as possible. I think that Rusty Wallis is lucky to have a manager like Ashley on their team. I hope that they appreciate her like her customers do. Thank you Ahsley! More

I loved my experience at Rusty Wallis in Garland! Everyone there was friendly, and the location was well kept! Eric Collier was the reason we went to this dealership because of his rave reviews. The Everyone there was friendly, and the location was well kept! Eric Collier was the reason we went to this dealership because of his rave reviews. The reviews did not disappoint! Eric was very thorough in going over the details of the Honda Pilot and how the features would be beneficial to my family. Eric was a pleasure to work with! So grateful for doing business with location, and Eric! If you're in the market for a Honda please visit Eric at Rusty Wallis Honda! More

There is at least one person at this dealership who stands out beyond everyone else - Alliona Carroll, who is a Manager in the Pre-Owned department. You know those people in your life who always just m stands out beyond everyone else - Alliona Carroll, who is a Manager in the Pre-Owned department. You know those people in your life who always just make you feel great and you want to be around their positive attitude? Alliona is one of those people and made the entire buying experience a pleasure. Thank you! More

Very welcoming and clean! We worked with Carmine and Edwin during our visit. Carmine (sales consultant) was wonderful to work with, he greeted us as soon as we got there, he w We worked with Carmine and Edwin during our visit. Carmine (sales consultant) was wonderful to work with, he greeted us as soon as we got there, he was patient, listened to our needs and wants,and made us overall feel comfortable during our visit and purchase. Edwin (finance manager) was wonderful to work with too he made us feel comfortable while we waited to finalize the purchase he talked to us and tried to get things moving faster because he doesn't like his customers waiting for too long which we really appreciated. Overall we had a great experience at Rusty Wallis Honda and would highly recommend Carmine and Edwin to our friends and family. Thank you Carmine and Edwin for helping us get our new family SUV, we love it! More

Excellent service. Friendly and professional Team. I had an amazing experience at this dealership. Very clean and nice place. Friendly and professional Team. I had an amazing experience at this dealership. Very clean and nice place. More

This dealership, went down heal after Covid. Now this dealership is back on track. Happy I road through the adjustment Now this dealership is back on track. Happy I road through the adjustment More

Had a great experience. Swapped my 18 for a 23. Quick and easy 10 10 would recommend Swapped my 18 for a 23. Quick and easy 10 10 would recommend More