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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

November 04, 2022

Well The Guy Franco Rodriguez From Service Advisor He Never Told Me That When They Make Copy Of The Ignition Key & Pad The Program Of The Pad Is Extra Charge..He Told Me Only The Total Charge Of Ignition More

by ronmerene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Rodriguez
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Nov 10, 2022 -

Rusty Wallis Honda responded

Ron, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 10, 2022 -

ronmerene responded

Hi My Contact Number Is 201-951-3037.Thanks

November 03, 2022

Well thank you to Jesse Baez For helping me to get my first new car. More

by CECI_LEO87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

Rusty Wallis Honda responded

Leo, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jesse and our team here at Rusty Wallis Honda are glad to have you as a customer.

November 03, 2022

Great customer services, the process of trading in my car and getting new one finance was a simple and straightforward. More

by paul.zalele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Barroso, Dzan Balic Dervic
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Nov 03, 2022 -

Rusty Wallis Honda responded

Paul, Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 02, 2022

Good customer service and the completion of purchase was faster then expected. Satisfied with my purchase! More

by yazaliareyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams, Manny Morales
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Nov 03, 2022 -

Rusty Wallis Honda responded

Yazaliar, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 01, 2022

This was a good dealership. Manny & Dokota took care of everything to make the process easy. More

by aganabowen1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Reynolds
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Nov 01, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 31, 2022

It has been a great experience. Very professional, understanding, got everything done quickly and delivered the vehicle to my door. The best dealer experience I’ve had. ☺️ More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dzan Balic Dervic
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Oct 31, 2022 -

Rusty Wallis Honda responded

Ana, Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

October 30, 2022

Today we had several things done at Rusty Wallis. We tbought we woukd be there for three to four hours but the work was completed in about two hours. We can absolutely tell the difference in how More

by Dennishardy1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stevens- Service Advisor
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Oct 30, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, Dennis, and for taking the time to leave us this wonderful feedback!

October 29, 2022

I love how nice and friendly. Love how they make me feel welcome. They have good service. More

by Dallastw04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2022 -

Dallastw04 responded

I love how nice and friendly the employees are. Love how they make me feel welcome. Great service you all great service..

October 29, 2022

A great experience from start to finish. Jesse and I were able to make a deal quickly and the purchase price beat all the other dealerships. The pickup process was equally quick with Edwin More

by Tom H
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tom, and we look forward to working with you again.

October 28, 2022

Llisha went above and beyond to assist me and make my visit a very pleasant experience. More

by ctmenefee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
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Oct 30, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Llisha here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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