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Rusty Wallis Honda

Dallas, TX

4.7
4,767 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,767 reviews

April 18, 2022

Dealing with a dealership, to purchasing a vehicle, that's in another state can be very challenging. Eric Collier at Rusty Wallis Honda made this be a GREAT experience. I will purchase my cars from th More

by byronsmith57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Apr 18, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2022

In my experiences, Rusty Wallis service department is honest and professional. My family has only used this dealership to service our Hondas for more than a decade. Greg Fine is especially knowledgeable More

by LKD2314
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Apr 18, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 18, 2022

Very professional service and fast. Would recommend Rusty Wallis to anyone! Thank you so much! More

by JLINDSEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

April 18, 2022

Very professional and excellent service department who go me in and out in a timely manner. More

by Laurie.norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Aguilar
Apr 18, 2022 -

Laurie.norris responded

Thank you the quality service I received at this location!

April 18, 2022

Poor communication. OEM cat converter back ordered. Multiple messages left unanswered Finally manager called and offered after market. Why was t this done initially in More

by PEDIROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Apr 26, 2022 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention and providing your contact information. We would appreciate the opportunity to touch base with you and address your concerns and someone from our management team will be in touch shortly.

April 14, 2022

The customer service I received from Jesse Thompson, Eric Collier and Alliona C. Was nothing but amazing and perfect. They definitely made sure that my process was smooth and easy.All together it probably to More

by pastorbrandyjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hargis, Eric Collier Sr, John Williams, Manny Morales, Jesse Thompson III
Apr 15, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 13, 2022

Awesome experience they really took care me and really helped along the way on getting a new Vehicle highly recommend More

by Aliciacar1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mauldin, Darryl Dotsy, John Williams, Skyler Barroso
Apr 13, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2022

Great experience. Got the the vehicle I wanted at a price I was willing to pay. More

by Ava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Apr 12, 2022 -

Rusty Wallis Honda responded

Ava, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rusty Wallis Honda are glad to have you as a customer.

April 12, 2022

My experience was seamless and smooth. In and out in less than 3 hours. Kevin H was patient and definitely very professional. Jeremy in Finance was fast and efficient...awesome job gentlem More

by Mia Fairley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Rusty Wallis Honda responded

Mia, Congratulations on your new vehicle! We are so glad that Kevin and Jeremy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 12, 2022

Overall rating could be 5 stars if the new car buying process would be flexible enough to accommodate customer preferences. Specifically, I requested we forgo discussion of dealer add-on packages as I ha More

by Ken B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Rusty Wallis Honda responded

Ken, Thank you so much for your wonderful review! We are thrilled that Jesse and Alliona had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rusty Wallis Honda!

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