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Rusty Wallis Honda

Dallas, TX

4.7
4,769 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,769 reviews

December 02, 2021

Excellent staff! They go above and beyond to ensure you are happy with your purchase. More

by VICL32.VA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that Jesse was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 30, 2021

Took my car for a car recall, lack of communication had me go back and forth to dealership 3-4xs wasting my time and gas constantly telling me they were ready for me to leave my car and it wasn’t, when I d More

by Dunia
Recommend Dealer
No
Employees Worked With
Greg Fine
Dec 17, 2021 -

Rusty Wallis Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 29, 2021

You will not find a nicer, more pleasant and professional sales person than Jesse. He listens, accommodates if possible and is sincerely looking to serve. Great job, Jesse! Free field goal kicking tips t More

by CharlesC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson III
Nov 29, 2021 -

Rusty Wallis Honda responded

Thank you so much for your wonderful review! We are thrilled that Jesse had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rusty Wallis Honda!

November 28, 2021

I’m very happy with my new car and my experience with Eric, highly recommend! More

by alexasgarian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr, John Williams
Nov 28, 2021 -

Rusty Wallis Honda responded

Congratulations on your new vehicle! We are so glad that Eric had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 26, 2021

Craig was amazing and made car buying so easy. Thank you for all you did and I LOVE my car. More

by iveyproperties
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Bitzer
Nov 26, 2021 -

Rusty Wallis Honda responded

Here at Rusty Wallis Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Craig, and it was a pleasure having you at the dealership. We appreciate your review!

November 26, 2021

Good dealers and great sservice .we thank you all Good dealers and great sservice .we thank you all department serviced very good Honda the best More

by Thang nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr, Skyler Barroso
Nov 28, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rusty Wallis Honda are glad to have you as a customer.

November 26, 2021

Manny ran some good numbers for me to buy my own car under my name and a 2022!! Great experience for my first time buy More

by Abigail Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morales
Nov 26, 2021 -

Rusty Wallis Honda responded

We are very happy to hear that Manny provided you with such a positive experience! Congratulations on your first new car experience! We sincerely value your business and look forward to your next visit.

November 26, 2021

After having $6000 worth of warranty service done to my engine, I get to the dealership and they say that had to also replace a coil pack which was somehow not covered by a bumper to bumper warranty. They More

by cnewman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Dec 10, 2021 -

Rusty Wallis Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 24, 2021

The dealer is a great xompany that give a amazing service, I have to say thanks you . More

by condormango13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
Nov 24, 2021 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2021

Jesse is the guy to see if you need help in finish and purchasing a vehicle. He will take your preferences into consideration and deliver great costumer service which is hard to find nowadays! Go see Jess More

by saika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson III
Nov 24, 2021 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congratulations on your new purchase! We're thrilled that you found your experience with Jesse to be a positive one. Please let us know if we can be of any more assistance. We're always happy to help.

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