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Rusty Wallis Honda

Dallas, TX

4.7
4,770 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,770 reviews

November 24, 2021

Jesse is the guy to see if you need help in finish and purchasing a vehicle. He will take your preferences into consideration and deliver great costumer service which is hard to find nowadays! Go see Jess More

by saika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson III
Nov 24, 2021 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congratulations on your new purchase! We're thrilled that you found your experience with Jesse to be a positive one. Please let us know if we can be of any more assistance. We're always happy to help.

November 24, 2021

Manny was great! He was very attentive and made sure to answer all of my questions. The process of purchasing a vehicle was smooth and thorough! More

by Kierra Houston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
Nov 24, 2021 -

Rusty Wallis Honda responded

Congratulations on your new purchase, Kierra! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're thrilled that you found your experience with Manny to be a positive one. We look forward to having you as one of our valued customers for years to come.

November 23, 2021

They are always friendly, do a thorough job, and don’t try and talk you into services that you don’t actually need. We’ve been customers for years! More

by kays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Nov 23, 2021 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2021

Jesse is a great salesman. Listens to what your wishes are and gets the job done. Thank you Jesse! More

by Angelia Matthews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson III
Nov 23, 2021 -

Rusty Wallis Honda responded

Thank you Angelia, it's great to hear that Jesse provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

November 22, 2021

I ABSOLUTELY LOVE RUSTY WALLIS! THE SERVICE IS I ABSOLUTELY LOVE RUSTY WALLIS! THE SERVICE IS Impeccable. BEST EVER! GREAT TEAM! Wonderful experience! More

by ELLA.DOTSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
Nov 22, 2021 -

Rusty Wallis Honda responded

Thank you, Ella! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

November 22, 2021

Rusty Wallis Honda- Garland is always very friendly and helpful and knowledgeable. Seem to always service my car very well. I bought my Honda car there from Kenneth Boyd. He is now retired, but still More

by beverly.oas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Nov 22, 2021 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2021

I gave a three due the fact that my car on the inside was dirty. Especially my door handle and I feel they should not put all over the handle!!! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
November 22, 2021

As soon as we got there we were greeted by Mr. Eric who was very attentive and helpful. I was a first time buyer and he didn’t make me feel like I was pressured or anything. A very sweet guy! Ask for Eric More

by Victoriagarza47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Nov 22, 2021 -

Rusty Wallis Honda responded

Victoria, It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rusty Wallis Honda!

November 21, 2021

Very zipped up and organized...no running around when negotiating. Salesperson not pushy or intimidating More

by patejenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Nov 21, 2021 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. John and Manny work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2021

Service could have been better , not sure why I was quoted for other things needing to be done on my vehicle when there shouldn’t have been More

by ANDRESNINO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 05, 2021 -

Rusty Wallis Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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