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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,192 Reviews
Call Service Center (214) 348-7500

2,192 Reviews of Rusty Wallis Honda - Service Center

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August 02, 2022

Express service manager (Nick) was very attentive and cordial. He assisted me with all I needed to take care on my vehicle. He made it a first class visit. More

by garciam_001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick at Express Services
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Aug 02, 2022 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 01, 2022

Peter was awesome! He made the process smooth and was on top of everything. Great dealing with such an awesome service advisor and dealership. More

by Gclethen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tran (5 stars)
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Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 01, 2022

Super easy to work with. Had the van ready for pick up when expected. Hats off to Jesse More

by JOEL.MADRID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso
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Aug 02, 2022 -

Rusty Wallis Honda responded

Joel, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 01, 2022

Good and Fast Service. Recommend highly to anyone that's wants a Honda to that needs good service. More

by SACHINBABUJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

July 30, 2022

Pleasant atmosphere and personnel. You sit and wait and they will come to you to give you an update. Hungry? They have munchies and more. They keep excellent records of your visits and More

by Chiquitabarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. Ondra and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2022

The staff was courteous and helpful. Plus, what I thought would take all day to finish, was completed in only an hour. Great experience! More

by aa_hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
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Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 29, 2022

Convenient location, very friendly. Told how long it would take & had a nice clean waiting area with water & snacks. More

by Caroljeanpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bohn
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Jul 29, 2022 -

Rusty Wallis Honda responded

We appreciate your business and our team looks forward to serving you again soon!

July 29, 2022

This dealership always provides top quality service! !! All work is completed professionally and expediently every time!!! More

by Fourrunner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruan, Darryl Dotsy, Greg Fine
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Aug 01, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2022

Good service. I'll give it a 5 star. Good service. I'll recommend it to others people. More

by joseq1081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Adame
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Aug 01, 2022 -

Rusty Wallis Honda responded

Jose, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rusty Wallis Honda!

July 28, 2022

Extended Service Agreement purchased with new vehicle. Service department charging for services covered under this agreement. Advisor stated 3 times that it will be taken care off- in-person and on phon More

by BBB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nycholas W.
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Jul 31, 2022 -

Rusty Wallis Honda responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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