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Rusty Wallis Volkswagen

Garland, TX

4.9
736 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. Rusty Wallis Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.rustywallisvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at Rusty Wallis Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at Rusty Wallis Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 736 reviews

October 27, 2021

Friendly staff allowed me to drop my car off and drove me home. Would use again More

by Jackson.elliott22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Luke and Aaron and the whole Rusty Wallis VW team are great!!! I like to see employees show their pride and knowledge and in turn are allowed the freedoms from management to treat employees as family as More

by mdtexan40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf, Aaron Allison
October 25, 2021

I had previously leased a car from Rusty Wallis, with a much less satisfactory experience in 2017. In August of 2021, however, I could not have had a better experience. Stony, the salesman, was kind, fri More

by nancsue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron, Stony Lingo
October 20, 2021

Everyone was extremely friendly and kept me informed on how things were going. I really liked the video the mechanic send to show what was wrong with my vehicle. More

by stephens.karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

This dealership was great work with. They made the car buying experience a pleasure, they quick and very courteous and stress free. Kenneth and Ronald were great guys to work with! More

by Kathrynroznovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Sien, Ronald Jackson
October 12, 2021

With the challenge of Covid causing a longer than normal service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more th More

by Beetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 11, 2021

Excellent dealership. Professional staff. Car was taken care of. Everything I neeowas handled professionally and promptly. I was informed about price and what had been done More

by Ringo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ringo responded

Have always been pleased with the service department. My car needs are always met. The staff are professional and knowledgeable. Everyone is friendly. Love this dealership.

October 05, 2021

Luke Shoaf was professional, courteous and 100% on point. He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the More

by Dfromny92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 01, 2021

R W V W is the best for every one’s v w hands down More

by bmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

This is a great dealership for service! Kind and quick and I will return in the future. More

by Lscheve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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