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Rye Subaru
Rye, NY
1,491 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,491 reviews
July 30, 2021
Everything from sales to service is a very pleasant experience. Neil is very knowledgeable and honest. Love my lease so much we are going to purchase the car! experience. Neil is very knowledgeable and honest. Love my lease so much we are going to purchase the car! More
by tiberitn
Verified CustomerEmployees Worked With
July 28, 2021
Got a decent deal on a 2022 Outback. Process was quick and painless. Sales person was very attentive and delivered on what had been promised. and painless. Sales person was very attentive and delivered on what had been promised. More
by RMERUELO
July 28, 2021
Rye Subaru service department is always helpful, friendly, and efficient. Prices are a bit high, but I trust them to do the work correctly and in the timeframe promised. friendly, and efficient. Prices are a bit high, but I trust them to do the work correctly and in the timeframe promised. More
by CHRIS@AUDIODOLCE
Employees Worked With
Eric Estrada
July 28, 2021
The service department let me in early so I could make my train, were efficient, polite and nice and completed the work promptly. very satisfied with service department train, were efficient, polite and nice and completed the work promptly. very satisfied with service department More
by REEDERR
Employees Worked With
Eric Pagan
July 26, 2021
My daughter got a great lease price for her Subaru Impreza. I am sorry that I didn’t bring my son to lease a car on the same day. She has been very happy with her Impreza. Impreza. I am sorry that I didn’t bring my son to lease a car on the same day. She has been very happy with her Impreza. More
by MHTAZBIN
Employees Worked With
Annie Amorosana
July 26, 2021
I was happy with the communication with the Service Dept. . My questions were answered, so I understood what was wrong with my car and an estimate of the repair cost. I love my 2008 Outback wagon because it . My questions were answered, so I understood what was wrong with my car and an estimate of the repair cost. I love my 2008 Outback wagon because it has all the features that I need, and not overloaded With distracting features like newer models! It is running fine now. Thank you, Barbara Loucks More
by BLOUCKS2013
Employees Worked With
Eric Pagan
July 26, 2021
I was promptly attended to, and greeted with courtesy by the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. the service advisor. Upon arrival, the check-in process was very easy. The service was great as always. More
by KENT62LEO
Employees Worked With
Tamar Thomas
July 23, 2021
David Nausch was very helpful and responsive. He was a pleasure to work with and followed my directions re the car (no washing) to the letter. pleasure to work with and followed my directions re the car (no washing) to the letter. More
by JCRENDEIROIII
July 22, 2021
I am the owner of 7 or 8 outback Love the car the I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appo I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appointed although I called and made one The did “ squeeze” me in Constantly trying to get me to leave my car for a simple oil change and tire rotation which I refuse to do More
by MVW1115
Employees Worked With
Don’t know
July 19, 2021
Not happy. Was charged $150 for dealership to road test my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it shouldn't cover normal brake pad/rotor wear and tear. But, to charge me $150 to drive my car around the block and tell me they don't think there's a problem? Not good, honest customer service, in my opinion. Will be going elsewhere from now on... More
by Another Satisfied Customer
Employees Worked With
Don't know, service department
