Rye Subaru

Came in for service, terrible service. I brought my vehicle in for service Thursday, I left it at 0833am, at 1702pm I called because I was awaiting a call all day to pick up my vehicle I brought my vehicle in for service Thursday, I left it at 0833am, at 1702pm I called because I was awaiting a call all day to pick up my vehicle. I was very frustrated when they stated I called two minutes too late, as serviced closed at 1700. The next day I called back and they initially stated they did not have my vehicle, which was not true as it was located in their parking lot, about an hour later they called and stated they found it. The vehicle remained untouched from 10am till around 1300. When I picked it up, the price was almost $100 over the quoted price. That wasn’t the most frustrating part. I was annoyed because I work overnight from 2200 to 10am. I needed to take an Uber from the bx to BK because of miscommunication. Costing me over $100 each way. Not a good job. I was not happy, I’m sorry, this was a terrible job. More

We purchased a new Subaru from Rye Subaru. We were coming from out of state. They made the process incredibly simple and easy. We were coming from out of state. They made the process incredibly simple and easy. More

It was very pleasurable to wait for my car to be done. Employees are friendly and the waiting room is comfortable and clean my car was done in a timely manner Employees are friendly and the waiting room is comfortable and clean my car was done in a timely manner More

David is terrific. He was helpful, honest, and patient. A rare trio in car sales these days. Highly recommend him to everyone. He was helpful, honest, and patient. A rare trio in car sales these days. Highly recommend him to everyone. More

My car was serviced in a timely manner. The service rep answered all of my questions. The service rep answered all of my questions. More

I felt the service was excellent. Everyone I dealt with was cordial. The service procedure was very efficient. Everyone I dealt with was cordial. The service procedure was very efficient. More

Everything about this dealership is amazing. Have been dealing with Neil for many years and look forward to many more years.. Have been dealing with Neil for many years and look forward to many more years.. More

Dealership is always friendly and they provide quality repairs every time. They do their best to fit me in when they can and it is much appreciated. repairs every time. They do their best to fit me in when they can and it is much appreciated. More

Everyone at Rye Subaru was helpful. They were careful with my car and took care of my brakes. They followed up via phone to review what needed to be done and the cost before proceedin They were careful with my car and took care of my brakes. They followed up via phone to review what needed to be done and the cost before proceeding. When it was completed, they followed up again. Thank you for good customer service! More

We leased a new Crosstrek with the help of Neil Downing who was just spectacular in his support, wisdom and professionalism! It was a very good experience and I believe that both sides got a fair deal. who was just spectacular in his support, wisdom and professionalism! It was a very good experience and I believe that both sides got a fair deal. More