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Rye Subaru - Service Center

Rye, NY

4.7
874 Reviews

874 Reviews of Rye Subaru - Service Center

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March 18, 2023

Paula was competent, efficient and very pleasant. Coffee was excelllent and was as the cleanliness of the waiting area. More

by JPUGLIA375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 18, 2023

The service advisor, Paula, addressed my concern and problem with professionalism . She has always provided customer service as it should be. More

by KENT62LEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

We are very happy Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2023

Great experience overall. Lauren was amazing, helpful and followed through! I recommend this dealership highly! More

by elainem
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rye Subaru responded

We are very happy to hear that Lauren provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2023

Everyone is very helpful, and pleasant. They provide enough information to one's questions. They are acce More

by RAFDELIA_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Ahmed. He was great.
Mar 13, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2023

This was my second Subaru to be serviced here. Great service and reasonable pricing. The waiting area is well appointed with a great coffee machine. More

by LHOLDEN0
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 05, 2023

I was able to make my appointment on line and it was confirmed on line. I arrived for my appointment, car was checked, service rep checked me in. I returned at appointed time for pickup. Everyone ver More

by BARBARALBRUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young woman's name.
Mar 05, 2023 -

Rye Subaru responded

Barbara, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

March 04, 2023

Excellent service the service advisor was very knowledgeable and helpful. The service was great and timely. More

by CHRISKAZIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Rye Subaru responded

Chris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

Mar 07, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2023

The service was quick and Rye Subaru located the issue almost immediately. Thank you again. More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again!

March 01, 2023

My lease renewal was easy and pleasant. I liked Neil Downing a lot. He explained everything well. He was unhurried. I liked everyone there. They were upbeat. More

by LUCYBROWN2
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Neil and our team. We're glad to hear we delivered such a great experience!

February 25, 2023

They diagnosed the problems responsible for warning lights, and fixed them. Cost estimate was accurate. More

by JOHN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, John, we look forward to having you as one of our valued customers for many more years to come!

Feb 28, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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