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Rye Subaru - Service Center

Rye, NY

4.7
797 Reviews
Call Service Center (914) 690-7239

797 Reviews of Rye Subaru - Service Center

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September 28, 2022

Quick and friendly service extremely helpful. Definitely would recommmend Rye Subaru to anyone looking for an amazing dealership for sales and service. More

by POOHWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
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Sep 29, 2022 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2022

People are very nice and knowledgable. I have a 2019 Subaru Ascent and I have had nothing but a great experience. More

by PREED52167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2022 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2019 Ascent! We will share your comments with Sebastian and our team, and we look forward to working with you again.

September 20, 2022

We own two Subarus. We purchased a 2017 Forester and a 2019 CrossTrek from Rye Subaru and we are very pleased with the support from this dealership. More

by dickkline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
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Sep 21, 2022 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

September 16, 2022

Fine service and friendly people. Nice location too in Rue, NY. I always recommend them to people. More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2022 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Problem I identified not fixed after I was there 2. 5 hrs. Told all ok then realized it wasn’t. Never fixed. More

by shochman
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DK who serviced car.
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Sep 18, 2022 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

September 14, 2022

Service was completed in less time than originally quoted -- always a good thing. Just wish that they did a car wash before returning it to me. More

by AWELTMAN2
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
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Sep 15, 2022 -

Rye Subaru responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

September 14, 2022

Rye Subaru is always a great place for service. The staff is wonderful and their work is thorough. More

by SUZHOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 15, 2022 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2022

All the customer representatives are always helpful and patient. The manager had the expertise to diagnosis the tricky problem. More

by JUNNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar thomas
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Sep 09, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 03, 2022

From start to finish everyone was very professional. I had called to arrange for an inspection and oil change. I was asked whether I would be waiting for the car or dropping it off. I said that I was go More

by BEKEMPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
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Sep 05, 2022 -

Rye Subaru responded

Thank you for the kind words for our service department! Tamar and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 31, 2022

Always satisfied with the service at Rye Subaru. Good people working there. The waiting area is very pleasant. More

by dickkline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Report | Print
Sep 01, 2022 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

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