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Rye Subaru - Service Center

Rye, NY

4.7
621 Reviews

621 Reviews of Rye Subaru - Service Center

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February 18, 2024

The service was timely and the staff is attentive to the needs of its patrons. More

by JMESS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

February 15, 2024

Great service. Tamar is wonderful and the service department was great, figuring out a tricky issue. Excellent experience More

by CHPERSANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

February 13, 2024

Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit More

by BEVDRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me directly. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

February 10, 2024

Tamar Thomas was friendly, professional, efficient, and knowledgeable. The entire experience at Rye Subaru was excellent. More

by DGALELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Tamar and our team. We're glad to hear we delivered such a great experience!

February 07, 2024

I always have a very positive experience bringing my car to Rye Subaru. Tamar is the best, caring and highly professional, addressing any concerns or questions I may have about my car, which are very few. More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

February 05, 2024

Best agency! Great staff, they explain things, care, work with your price point, etc. Can't rave enough! Especially thankful to Mike for getting us into two be More

by PLUS_ULTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Santosusso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Herman
Feb 05, 2024 -

Rye Subaru responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback! Congratulations on both of your new vehicles!

February 03, 2024

I had one of the best experiences at Rye Service the other day. Paula was my service agent and she was phenomenal. Not only did she listen to me and help me with my Outback issues, she kept me informed More

by LOFOHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Paula had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2024

Good service at a fair price and exceptional staff. I certainly highly recommend this Subaru dealer More

by Mmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 30, 2024

Very friendly and efficient. Highly recommended. Got me in and out very quickly and went above. More

by MIKE.SINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Rye Subaru responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2024

Everything about the service was great. All issues were resolved. Car was ready as promised. More

by MARLEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

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