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Rye Subaru - Service Center

Rye, NY

4.6
790 Reviews
Call Service Center (914) 690-7239

790 Reviews of Rye Subaru - Service Center

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August 25, 2021

Friendly service and made sure we went on a long summer road trip with peace of mind. Proactively found some issues that could have caused problems More

by TIMWETMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady checking in - not listed
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Aug 26, 2021 -

Rye Subaru responded

It's great to hear, Tim, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

Aug 28, 2021 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2021

Very friendly and extremely helpfulThey made sure that I Very friendly and extremely helpful They made sure that I was in a loaner car and they kept me updated on when my car was ready More

by LIA330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2021 -

Rye Subaru responded

We appreciate your business and our team looks forward to serving you again soon!

Aug 28, 2021 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2021

Always get the job done right the first time. Serviced many vehicle’s with them and never and issue. Always keep you informed of your vehicles status. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Eric Pagan, Casey Cochran, Anthony Smith
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Aug 24, 2021 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 20, 2021

Service was fast and convenient. I made an appointment for a Saturday the day before and the service manager fit me in for my 42,000 mile overdue Service. My car is an invaluable tool for my work, so I wa More

by FCOONEY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 22, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

Aug 25, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

neil downing was great before, during and after the sale,...so was the business manager and the service staff, the job was done thoroughly thank god More

by maolchoin himself
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2021

Very professional, I did not wait long. Waitingarea Very professional, I did not wait long. Waiting area very clean. Staff was attentive and efficient. I have been using Rye Subaru Service for many More

by vangogh43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 18, 2021 -

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

Aug 18, 2021 -

vangogh43 responded

When scheduling an appointment by phone with service department, they are always helpful and want to accommodate the customer’s needs.. Friendly, articulate and helpful during phone conversations. I am very appreciative of this type of exchange.

August 15, 2021

Easy to make appointment and car was ready on time.l was surprised price was below my estimate. Very good service overall.I would recommend this dealer to others More

by BICYCLETTE321@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
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Aug 16, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2021

easy to book appointment online, dropped off car and was ready when promised. Still a little confusing when dropping off car, there should be more signage visible. More

by PAULPAULMUTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula in Service
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Aug 15, 2021 -

Rye Subaru responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 12, 2021

Misquoted at drop off and then charged double at checkout. This is the worst I’ve ever been ripped off or upcharged. I will never return here or any Subaru service center again. More

by OAKSDEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
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Aug 29, 2021 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

August 10, 2021

Friendly staff. Quality of work and customer service is top notch. Always keeping you informed of your vehicle status. Wouldn’t service my vehicle anywhere else. More

by BARRYWYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana, Veronica Carosella, Eric Pagan, Casey Cochran, Anthony Smith
Report | Print
Aug 11, 2021 -

Rye Subaru responded

Barry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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