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Rye Subaru - Service Center

Rye, NY

4.7
789 Reviews

789 Reviews of Rye Subaru - Service Center

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June 15, 2021

The service personnel are extremely friendly and professional. They explain everything that they will do and why. I am very pleased with the entire operation. More

by SOURENIANR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 15, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else!

June 15, 2021

Excellent Service supplied by courteous and dedicated staff Your mechanics are knowledgeable and under the supervision of a top flight Manager Rye Subaru keep up the excellent sevice More

by ERMARRONE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen, Eric Pagan
Jun 15, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 10, 2021

When I need to have my car serviced and I go to the Subaru service. I used them for my last Subaru and stayed with them for my now Subaru. They make an appointment as soon as they can or when you wan More

by DFDEACHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Had no names
Jun 10, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2021

I asked the woman at the reception desk if someone could look at and fix the scratches on my windshield. She told me that she would have to call someone from a glass place. When my car was done with servici More

by LETO911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Jun 26, 2021 -

Rye Subaru responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager (914) 967 6300 or email epagan@ryefordsubaru.com

June 09, 2021

Very efficient and pleasant experience. Staff was courteous and knowledgeable and asked if I had any other concerns, which were noted down. Checkout was also very courteous and all things that were d More

by KKEESHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
People who handled intake and checkout were the personnel I w engaged with.
Jun 10, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

Everything was handled very professionally., from s scheduling the appointment to taking care of my service request. I requested to wait for my car and everything was done in an hour. More

by BROGLED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 08, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2021

Everything was on time. They fully understood my service request and make some worthwhile suggestions. An additional tire issue was discovered and taken car of. More

by JLPNOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Jun 03, 2021 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

June 03, 2021

Rye Subaru handled my Crosstrek 2019 Recall very efficient.ly...I was able to wait in the lounge for my car to be inspected and was pleased that it had no issues related to the recall...Everyone was More

by TRBL672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Lopez Service Department
Jun 03, 2021 -

Rye Subaru responded

Thank you so much for your kind words Mr. Lopez and our service department, and for taking the time to leave us this wonderful feedback!

May 31, 2021

I needed to schedule a service recall appointment. It was easy to schedule and service from beginning to end was really very friendly and professional. I always have a good experience when bring my car there More

by MNICHOLS3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jun 01, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2021

Please go digital with your paper work . Everytime I visit the invoice i signed should be digital and e-mail automatically. Digital is less chance of catching Covid 19 More

by WENDELL.MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn bollinger
May 27, 2021 -

Rye Subaru responded

Thank you for your feedback and suggestions, Wendell. We appreciate your business and our team looks forward to serving you again soon!

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