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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.6
412 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 412 reviews

March 25, 2024

Very timely complete courteous service a knowledgeable competent staff at every stage of the process More

by Hd1978and1half
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Salem Ford responded

Thanks for sharing your thoughts about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
March 24, 2024

It went very well they found me an suv that was in my budget And I was satisfied with what they gave me for my trade in More

by Jay92
Recommend Dealer
Yes
Employees Worked With
Charlie
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Mar 24, 2024 -

Jay92 responded

It went very well they found me an suv that fit my budget and they gave more in the trade in of my truck

Mar 25, 2024 -

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
March 23, 2024

We were so pleased with the exceptional service and respectful treatment we received, particularly from Michael, that we selected the vehicle we were considering there over others we had seen. Great j More

by terri.casoni2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Huysmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Salem Ford responded

We are so glad that we had the opportunity to work with you, Terri, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful 1
March 19, 2024

Sama was an absolute pleasure to work with! The service team has been great to work with, the finance guy made the process quick and easy More

by DONNIE.SULLIVAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sama Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Salem Ford responded

Donnie, Thanks for your feedback on your recent visit to Salem Ford. It's great to hear that Sama was able to assist you and that you had such a positive experience. Your friends at Salem Ford

Helpful
March 19, 2024

Service was great. Al was very helpful and accommodating. Charlie Ayoub stopped in to say hello. The waiting room was very clean and comfortable. More

by kelliottnh
Recommend Dealer
Yes
Employees Worked With
Al Levesque
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Mar 20, 2024 -

Salem Ford responded

Kelli, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if Charles or Al can be of further assistance. Your friends at Salem Ford

Helpful
March 13, 2024

The purchase of my 2023 Ford F-150 was a smooth transaction. I would recommend Salem Ford to family and friends. More

by GLENNASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Salem Ford responded

Glenna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2023 Ford F-150! Thank you again for choosing Salem Ford, we look forward to having you as one of our valued customers for many more years to come! Your friends at Salem Ford

Helpful
March 08, 2024

Thank you Brandon for everything you did to get me out of my truck and in something new I love it Thank you and Thank you Charlie More

by Jay92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
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Mar 07, 2024 -

Salem Ford responded

Happy to hear Charlie, Brandon, and the team were able to make it happen for you! Thanks for the great review and support. We appreciate you more than words can express!

Helpful
March 07, 2024

I had a great experience at Salem Ford. The staff (Michael A, Conner, and Brandon) were very informative and personable. All my questions were answered in detail and they made the process e More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lane
Report | Print
Mar 07, 2024 -

Salem Ford responded

We are so glad that we had the opportunity to work with you, Kate, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Your friends at Salem Ford The Key Difference

Helpful
March 06, 2024

Consistent service, Derek is a trusted advisor I appreciate what he has to say and know my car is in good hands having it serviced there. More

by C8jovi
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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Mar 07, 2024 -

Salem Ford responded

It's great to hear that Derek was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Salem Ford! Your friends at Salem Ford Proud member of the Key Auto Group

Helpful
February 29, 2024

Deceptful sales tactics. Story kept changing about availability of "technician" and ability to address/not address TPMS....$700 doc fee? I'm glad others have had good experi More

by chayw4
Recommend Dealer
No
Employees Worked With
Ben Holloran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Salem Ford responded

We regret to hear about your experience with our dealership. We appreciate your feedback and will be looking further into this matter to see how we can improve. Thank you, Your Friends at Salem Ford

Helpful
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