Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Salerno Duane Chrysler Jeep
Summit, NJ
1,510 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,510 reviews
May 15, 2026
We leased a Jeep Grand Cherokee from Salerno Duane Chrysler Jeep Dodge Ram in April 2025. The sales process itself was smooth and easy, but unfortunately our experience since then has been extremely d Chrysler Jeep Dodge Ram in April 2025. The sales process itself was smooth and easy, but unfortunately our experience since then has been extremely disappointing, and we would not lease another vehicle from them again. Shortly after getting the vehicle, we began experiencing issues with the radio/navigation system. The radio was replaced in October 2025, but within two weeks the exact same problems returned. We contacted the service department right away and requested another appointment, but explained that we would need a loaner vehicle since this is my wife’s primary vehicle for getting to and from work. We were told there were no loaners available and that we would receive a call once one opened up. It is now May 2026 and we still have not received a call back. I have followed up multiple times over the past several months. Most of the time no one answers the phone in the service department, and voicemails and text messages go unanswered. I even reached out to management and was assured someone would contact me. I did eventually receive a call, but was told there was “one person ahead of us” for a loaner and that we would be contacted next. That was over two weeks ago, and once again we have heard nothing. If you purchase or lease a vehicle here, I would strongly recommend considering another dealership for service. This has easily been the worst service experience we have ever had. More
by Brian D
Employees Worked With
service dept
May 15, 2026
Quick and on time service. Professional and accommodating. Clean and welcoming waiting area and a quick walk to a nice downtown. Professional and accommodating. Clean and welcoming waiting area and a quick walk to a nice downtown. More
by ianmcgon
Verified CustomerEmployees Worked With
May 14, 2026
All around excellent dealership. The experience is seamless, transparent, and free of all pressure. I have worked with them (especially Paul) for over a decade. The experience is seamless, transparent, and free of all pressure. I have worked with them (especially Paul) for over a decade. More
by davidcennimo
Employees Worked With
May 10, 2026
The entire leasing process went very smoothly. It was a pleasure working with everyone involved It was a pleasure working with everyone involved More
by ROBDMD
April 30, 2026
Very professional and accommodating. Boris came through with the car I was looking for last week. Boris came through with the car I was looking for last week. More
by DLLOYD0158
April 28, 2026
The experience was extremely efficient and quick! Staff was knowledgeable and we were in and out. Would recommend to anyone! Staff was knowledgeable and we were in and out. Would recommend to anyone! More
by joseph.j.melnyk
April 28, 2026
Sergio is. True professional and listens when you have concerns and questions. Makes the car buying experience enjoyable. Sal make the paperwork experience go True professional and listens when you have concerns and questions. Makes the car buying experience enjoyable. Sal make the paperwork experience go quickly and pain free. More
by cginc1
April 24, 2026
Purchased a 2025 Grand Jeep Cherokee Limited a month ago I’m experiencing the following issues 1. Connectivity issues Trip log delayed 4 to 5 days OTA Software updates do not down I’m experiencing the following issues 1. Connectivity issues Trip log delayed 4 to 5 days OTA Software updates do not download into the car 2. Navigation Live Traffic issues 3. Radio Head unit issues Random screen freezes and crashes Radio software crashes Not something I expect from a 50,000 Dollar Purchase More
by john.g.albanese
Employees Worked With
Jillian
