Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The first thing as I walked through the door a warm smile and a welcome. That’s all there is to it. A warm welcome separates the dealerships. Jillian was knowledgeable and friendly. What I liked about this i and a welcome. That’s all there is to it. A warm welcome separates the dealerships. Jillian was knowledgeable and friendly. What I liked about this interaction - there was no upsell or trying to push any products. Great job and I highly recommend using Salerno Duane over that smug dealership down the road from them. More
This was such a fast and easy process. Cesar got my payments where I needed to be and they took back my lease when I was well over in my miles. Thank you again!! My 4th Ram I leased at Sal Cesar got my payments where I needed to be and they took back my lease when I was well over in my miles. Thank you again!! My 4th Ram I leased at Salerno Duane! More
Always a great experience! Appreciate all the communication while my car was there-Will was very helpful! Appreciate all the communication while my car was there-Will was very helpful! More
We appreciate the quick resolution with our cracked windshield. It was deed defective and we were able to schedule a replacement. The service was done within hours. Thank you. windshield. It was deed defective and we were able to schedule a replacement. The service was done within hours. Thank you. More
Service always on time. Great communication before appointment and always a follow up communication after the service was performed. Great communication before appointment and always a follow up communication after the service was performed. More
Great team. They secured the truck I wanted and provided the best price and service possible They secured the truck I wanted and provided the best price and service possible More
Terrible customer service , Had the truck for days only to say there was no problem despite check engine light and stored codes .Picked the truck up and got stranded on the side of the road later that same to say there was no problem despite check engine light and stored codes .Picked the truck up and got stranded on the side of the road later that same day when the truck lost all power on the turnpike It put me in a dangerous situation . I placed a call to the service dept but since it was a Saturday I got the run around from the AI assistant which was worthless in a real time situation. I had the truck towed to another dealer who actually fixed the problem which was the MGU covered under the 8 year 80k mile emissions warranty. The service advisor finally called me back 5 days later with a terrible attitude . I never leave reviews but this guy deserves to be fired yesterday. When I dropped the truck off he had a bad attitude . The customer next to me was offered a ride home I was not . I will never go back there again . More
Salerno Duane has always been a reliable and comfortable dealership to both purchase from and service my vehicles. Over the years my family have purchased several vehicles from them and they are always our dealership to both purchase from and service my vehicles. Over the years my family have purchased several vehicles from them and they are always our first choice when it comes time to replace our cars. More
Great service and good pricing , only thing is that it took 3 hrs for an oil change and tire rotation. I did have a recall but still shouldn’t take 3 hrs when I made an appointment, if I was a talk in I c took 3 hrs for an oil change and tire rotation. I did have a recall but still shouldn’t take 3 hrs when I made an appointment, if I was a talk in I could understand but appointments should take that long. More
I think this was a fairly easy sale as we knew exactly what we wanted and you had it. Eric was very professional and answered my questions and made the process very easy. what we wanted and you had it. Eric was very professional and answered my questions and made the process very easy. More






