Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The service center itself is fine. The main issue I encountered was with the valet service. On each visit, the lanes were full, so I had to park on the street—which isn’t designed or e The main issue I encountered was with the valet service. On each visit, the lanes were full, so I had to park on the street—which isn’t designed or equipped for customer parking. To improve the experience, I’d recommend a few practical steps: • Assess your actual parking capacity and current utilization. • Review historical data on how long technicians typically take to complete different services, then build in realistic time buffers. • Schedule appointments with the assumption that many customers will arrive late, rather than assuming everyone will be on time. • Consider hiring two valets. At minimum wage, the cost of two additional salaries should have minimal impact on margins while significantly reducing congestion and improving customer flow. These changes would likely make the overall service experience much smoother. More
Carlos was very helpful and knows his product. No pressure at all. Corey was also very knowledgeable again with no pressure to on the after sell. As a whole I have to say one of my best experience No pressure at all. Corey was also very knowledgeable again with no pressure to on the after sell. As a whole I have to say one of my best experiences in buying a car. Would most assuredly buy from him again. More
EFFICIENT--COURTEOUS--PROACTIVE;SALES FORCE READ AND MET MY OBJECTIVES IN BUYING CAR AND PRICING TARGET MY OBJECTIVES IN BUYING CAR AND PRICING TARGET More
Great great great great great great great great great great great great great great service great great great great great service More
Matt was very responsive to all my texts. The work was done in a timely basis and all my expectations were met or exceeded. The work was done in a timely basis and all my expectations were met or exceeded. More
Very professional and knowledgeable from walking in the door to purchasing the jeep A pleasure to deal with all the associates door to purchasing the jeep A pleasure to deal with all the associates More
This is the 3rd Jeep that I have purchased at Salerno Duane in Summit. Everyone is professional, friendly, and knowledgeable. I highly recommend! Duane in Summit. Everyone is professional, friendly, and knowledgeable. I highly recommend! More
Excellent service department. Good follow through and transparency. I highly recommend and will be back. Good follow through and transparency. I highly recommend and will be back. More







