Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
479 Reviews
Call Service Center (908) 277-6700

479 Reviews of Salerno Duane Chrysler Jeep - Service Center

Sort by
November 16, 2022

The wait was very long for my scheduled oil change. No one put air in my tires. The pressure was low and the next morning the tire light came on. More

by taradavis920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Cattle
Report | Print
Dec 08, 2022 -

Salerno Duane Chrysler Jeep responded

Thank you so much for taking the time to share your feedback. We truly appreciate your opinion and your business!

November 11, 2022

It was nice to be able to get in, get the items I need done and head home, all in about an hour. Thank you More

by gordonstamplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
November 04, 2022

I got my radio Replaced since it was going bad. They were supposed to transfer my UConnect service, but they didnt. I just renewed the service and now i m out $250 since they didnt trasnfer More

by Rudpatel14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allie Rosenberg
Report | Print
Nov 08, 2022 -

Salerno Duane Chrysler Jeep responded

So sorry to hear about your frustrations here. Please contact me directly if you need to discuss further. Your feedback and business is much appreciated. Alan Rosenberg, Service Manager, 908-277-6700 Ext:3110

November 03, 2022

This was a very clean, easy, quick experience for me. It worked out great. Very satisfied. More

by patrick.mcginn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg
Report | Print
Nov 04, 2022 -

Salerno Duane Chrysler Jeep responded

So happy to hear that! Thank you for sharing your experience!

November 01, 2022

zero communication. Now there is a problem with the hitch they installed. No callbacks ever More

by pkmeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio Ovalle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg
Report | Print
Nov 04, 2022 -

Salerno Duane Chrysler Jeep responded

So sorry to hear that! Please contact me directly so we can discuss further. I appreciate your feedback and your business. Alan Rosenberg, 908-738-9844 ext: 3110

November 01, 2022

Calling in to check on your car. Needs work, talking to real person, getting called back is important. More

by pkbrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
November 01, 2022

Good follow with regard to updating the mileage motivation. We were in and about in minutes. More

by jamespjordanjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
October 31, 2022

Experience was good, they took care of my service in a timely fashion and were courteous throughout. I did miss the walk in option as I had to schedule after going once without an appointment. More

by fetamayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
October 29, 2022

I have owned 5 Jeeeps now, and Salerno Service is the reason why I purchase my vehicles from them the dealership. Service has always been great. More

by cdoc917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
October 27, 2022

Although my vehicle had to stay overnight it was finished as promised the following day. And all the issues were addressed. More

by ecampr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph. , Allie Rosenberg
Report | Print
1
...
40
41
42
...
48